Importance Of Interpersonal Skills
There are seven key Interpersonal skills one needs to develop in order to successfully work and succeed in a business environment. What are Interpersonal Skills? “Interpersonal Skills are the skills used by a person to interact with others properly. In the business domain, the term generally refers to an employee 's ability to get along with others while getting the job done” (Interpersonal Skills, n.d.)
Listening
The first Interpersonal Skill is Listening. “Listening is the ability to accurately receive and interpret messages in the communication process.” (Listening skills, n.d.). Listening is very important in business. It is crucial to develop this skill in order to hear what higher management is asking you to do. Listening to consumers is a key aspect in business. If you hear what consumers want your company can prosper. To learn how to enhance your Listening skills go to http://www.skillsyouneed.com/ips/listening-skills.html.
Assertiveness
The next skill you will need in the work place is Assertiveness. Assertiveness- “Forthright, positive, insistence on the recognition of one 's rights” (Skillsyouneed.com, n.d.).When you are assertive in the workplace you will have a much happier work environment. Being assertive means talking openly about your feelings and wants. For instance, if you are unsatisfied with a recent development at work whether it be a team member you are having to do a group project with, or even just a minor company policy you feel should be changed
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Key Interpersonal Communication Skills
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