Importance Of Logistics In Logistics Strategy

Faculty of Computer Science and Management

Field of study: MANAGEMENT

Specialty: ORGANIZATIONAL MANAGEMENT

Bachelor Thesis

Logistics in e-commerce enterprises – strategies and tools

Mikołaj Przerada

keywords: logistics, e-commerce logistics strategy

short summary:

The thesis contains an analysis of logistics strategies, methods and tools implemented in e-commerce business. Some examples of process oriented management and an analysis of an influence of new communication and distribution channels with other logistics requirements to successful operations and processes in e-commerce enterprises are also presented.

Supervisor Dr inż. Roman Pietroń ....................... ....................... Title/ degree/ name and

Chapter I introduces the key elements of logistics in the e-commerce enterprises. Firstly there is presentation of key terms and definitions which are used within the paper, connected to the e-market, logistics and other areas constrained by those two. Next section presents strategies used by managers in e-businesses to efficiently construct all logistic processes around their companies. Last two sections which are “Solutions” and “Tools” are describing by what means strategies can be achieved and by how firms can get better results by complete change or update of given processes or used technologies. Chapter II presents practical use of the elements from Chapter I on the basis of Amazon Company case study. First sections of this chapter shows beginnings of Amazon Co., past and present situation in the market and more detailed description of business areas in which company takes part. Afterwards the focus goes to implemented tools and systems by Amazon Co. that were used to manage logistical problems which appeared with fulfillment of high expectations of the

EDI is based on international standards – it’s because EDI documents must be processed by computers rather than humans. Standard format must be used so that the computer will be able to read and understand the documents. Without a standard format, each company would send documents using its company-specific format and, much as an English-speaking person probably doesn’t understand Japanese, the receiver’s computer system doesn’t understand the company-specific format of the sender’s format.

There are several EDI standards in use today including: ANSI, EDIFACT, TRADACOMS or ebXML. For each standard there are many different versions. When two businesses decide to exchange EDI documents they must agree on the specific EDI standard and version. Businesses typically use an EDI translator – either as in-house software or via an EDI service provider – to translate the EDI format so the data can be used by their internal applications and thus enable straight through processing of documents.

By moving from paper-based exchange of business document to one that is electronic, e-commerce enterprises can benefit from reduced cost, increased processing speed, reduced errors and improved relationships with business