AIRLINE INDUSTRY The major equipment in Airline Industry is the Aircraft. An aircraft has a lifespan of 25 years. The frequency of the repair activities on the aircraft depends upon the manufacturer’s specification. The minimum required maintenance tasks, how and when they should be performed are documented by the engine and aircraft manufacturers and handed over to the airlines. Airlines devote about 11% its employees and about 10-15% of its operating expense for maintenance. In Airline industry, the maintenance programs are performed on the aircraft to keep it in safe and fit to work, ensure traveller comfort and ensure maximum utilization. Maintenance in airlines industry is the repair, overhaul, modification or inspection of an …show more content…
Organization of Maintenance in Airline Industry Airlines will have one facility for doing the major maintenance work and aircraft modifications and it will be known as the maintenance base. Aircrafts will be parked overnight at smaller maintenance facilities at an airline's hubs or at primary airports. Such facilities will be known as the major maintenance stations and the routine maintenance and stocking of a large supply of spare parts are performed there. Maintenance stations at airports form the third level of inspection and repair. The maintenance tasks carried out on an aircraft are of 5 categories: line/transit, A, B, C and D. Line/ Transit check – It is performed daily at the gate and may last for one hour. The maintenance team performs visual inspection of fluid level, tyres, brakes and emergency …show more content…
It is the document on maintenance of airplanes developed in 1970s. It was based on a theory that airplanes and its components will reach a period when they have to be overhauled to be restored to its working condition. It was process oriented and analysed failure modes from the part level up. MSG 1 and MSG 2 describe how maintenance should be performed on individual components. • Maintenance Steering Group 3 – It was based on developing a maintenance programs based on tested and proven airline practices. It has a task oriented approach to maintenance. It analyses the system failure modes from a system level or top down. The maintenance tasks are performed to achieve safety, operational and economic reasons. It includes both preventive maintenance and failure fining tasks. It puts emphasis on the consequence of failure of the component. Maintenance Philosophies 1. Hard Time limit: Scheduled removal of the item before it crosses its maximum permissible age limit 2. On-Condition: Scheduled inspection or test of the unit to determine whether the item will work in a satisfactory manner till the next inspection or test. They allow internal inspection and modular
59. Do we conduct periodic spot-checks of Auscred Services staff’s workspace for security related compliance (such as compliance to any clean desk policy)? Disaster recovery 60.
Case Analysis #1 – “Southwest Airlines: Is It Still the King of Cheap Flights” 1. Answer the questions at the end of the case. 1. Airline customers can be segmented in a variety of ways. Two of these include by purpose of travel and their destinations.
With the use of this framework in reengineering its call centers and the automation of manual processes through call centers. Malaysia Airlines was able to achieve the following: Cutting call center costs by 18% and tripling sales, through phone, e-mail, fax, and web chat they were able to service customers, Interactive voice response or online ticket payment, and Tracking of agent productivity done by managers. In doing the following, they were able to streamline their processes. Malaysia Airlines measure the strategic metric. It measures the functional goals so that Malaysia Airlines can boost their customer payment capabilities.
1. To make sure the care and treatment can continue to be given safely no matter which staff are on duty, 24 hours a day, seven days a week 2. To record the care that has been given to the patient/client 3. To make sure there is an accurate record to be used as ‘evidence’ when there is a complaint from a patient/client about the
1) Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness. 2) Investigates complaints regarding housekeeping service and equipment, and takes corrective action. 3) Obtain list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. 4) Co-ordinates work activities among assignments.
If one set’s out to build an empire, one will fail. All empires have humble beginnings. Just put one foot in front of the other, try not to stumble, and when one does, get up, and dust yourself off, and try again. How would the world go round without technicians? In fact, technicians fix all the problems normal people can’t fix.
It is important to maintain our equipment because without our equipment or non-efficient equipment, our mission success or readiness goes down. This is especially important in the military because of the seriousness of our jobs. It is in the Army values "I will always maintain my arms, my equipment, and myself." Army Regulation seven hundred fifty dash one establishes policies assigns responsibilities for the maintenance of Army materiel. The provisions of the regulation are applicable to all Army and civil-funded property under the direct control of the U.S. Army Corps of Engineers.
This ensures quality of product and “smooth” running of the
Hong Kong Dragon Air is Hong Kong-based international airline, belonging to of the Cathay Pacific Group. The airline was established in 1985, and operates a fleet of narrow-body A320s and A321s, which were both powered by V2500 engines manufactured by International Aero Engines AG (“IAE”) for both passenger and cargo service to destinations to destinations across the Asia-Pacific region, and China. Their vision is to be the World’s best regional airline serving China and beyond. Their missions; places emphasis on safety and operational excellence with customer focus. The airline seeks to embrace innovation by implementing ideas that improve their business.
Qatar Airways Qatar Airways are its aggressive growth plan backed by the state that includes the construction and development of the new Doha international airport, which will include the world's largest aircrafts' hangers to be used for maintenance of Qatar Airways. Singapore Airlines Success factors of Singapore Airlines are: young and efficient fleets, educated staff, top ranked travel gateway and its low cost airlines known as "Tiger Airways", plus it's a membership of star alliance airline networks American Airlines Success factors of American Airlines are: largest airline in the world in terms of the total passengers transported, highest number of aircrafts, first to launch the loyalty program "frequent flyers". PEST Analysis Political factors The airline industry is affected by political situations, namely wars and terrorism.
The United States has one of the largest automotive markets in the world, and is home to many global vehicle and auto parts manufactures. In 2016 year alone, vehicle production reached almost 17.5 million passenger vehicles. Automobile industry involves many industries in it. It includes original equipment, manufacture, and adverting industry as well as oil and natural gases industry. Main players of the Automobile industry are Toyota, General motors, Volkswagen, Honda, Ford and more.
Economic Environment Factors such as Crude oil prices, aircraft prices, Economies of Scale may also have effect on the airline industry. Social Environment Tourists and Business travellers contribute to the growth of the airline industry. Technological The use of modern technology by the airline manufacturers can contribute significantly to the growth of the
With a rise in fuel prices and environmental factors (such as terrorist threats) reducing air travel, airlines continue to struggle. In union environments, where staff (like pilots and flight attendance) is heavily unionized, the industry has not been able to cut their labor costs. New low-cost industry entrants are adding to the pressure the traditional
• Helps to track an improve time to deliver the products to
1.0 Introduction to Strategic Management Strategic management practices the formation; achievement and reaching the major objectives executed by the management of the company, by considering the capital and a task of the internal and external environments in which the company wishes to compete. 1.1 Introduction to Singapore Airlines Singapore Airlines (SIA) is established in year 1972 with remarkable performance among its competitors in the industry throughout its 35-year-long history till date (Heracleous & Wirtz, 2009). According to Singapore Airlines (2014), SIA is one of the youngest aircraft fleets worldwide to destinations crossing a network of more six continents, with its iconic Singapore Girl providing excellent standard of service to customers. Throughout the years of operations, SIA has an impressive ever-growing list of industry 's leading innovations such as offering free headsets along with a choice of meals and drinks in Economy Class in the 1970s, followed by introducing satellite based in-flight telephones in year 1991, involving an ample panel of renowned chefs, the International Culinary Panel, to provide lush in-flight meals in year 1998, developing audio and video on demand (AVOD) capabilities on KrisWorld in year 2001, and lastly flying the airbus of A380 from Singapore to Sydney on 25 October 2007 (Singapore Airlines, 2014).