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How To Be A Medical Secretary Essay

741 Words3 Pages

Medical secretary is a member of staff in the health care facilities with administrative and supportive functions.

Who they work for?
Medical secretaries are support staff to:
• General physicians,
• Consultants,
• Health service managers,
• Medical researchers, and
• Pharmaceutical company.

What do they do exactly?
Basically:
• They are responsible for scheduling appointments for doctors and medical procedures.
• They confirm the appointments with patients.
• They manage the calendar of the consultant,
• They are the first contact when you want to see a doctor.
• They greet patients, direct them appropriately, inform doctors of their arrival and assist them with any issues.
• They manage the waiting list for the doctor.
• They take …show more content…

Yes. Not everyone can be a medical secretary. It requires communication skills as well as some medical knowledge.
• Active Listening: o A medical secretary should be an active listener. o It is important to understand the point of the conversation, ask appropriate questions and be polite and friendly.
• Reading Comprehension: o It is important as they have to read technical documents related to medicine, insurance and finance. o They should be able to understand and explain it to the concerned person.
• Fast Leaner: o Medical is an ever growing field with new procedures being introduced constantly. o They should be able to learn the necessary information about any new procedure introduced in the facility.
• Time Management: o If they do not perform their work accordingly, it results in delays for patients, doctors and other staff.
• Professional: o They deal with public with include people from different ethical, educational and social backgrounds o It is essential that they can deal properly, professionally and without bias.
• Communication Skills: o They should be able to communicate in pleasant tone, with clarity and without an accent. o Rudeness is a bad quality especial for a medical

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