A Successful Offshore Outsourcing Strategy

OBJECTIVES

A successful offshore outsourcing strategy begins with clearly defined objectives and measurable goals. Objectives state the reasons for an offshore program, illuminate its business value, and provide a working framework for making decisions about which vendor to work with, which outsourcing model to use, what projects to outsource, and what levels of risk to assume. Objectives also provide the context in which to evaluate how successful or unsuccessful your strategy is. Measurable goals are the events and functional metrics by which management can monitor progress, take corrective action, and project future performance (Bromlow (August 11, 2009)).

The main objectives of Business Process Outsourcing are;

 To increase the revenue

 To develop and maintain co-operation with other similar bodies in other countries and continents. SCOPE OF BPO

The scope of outsourcing can be understood from the following points:

 Financial services: In today's competitive environment, with rising economic conditions every company build up their best management, outsourcing capacity and gain financial profit. They follow the tactic in such a way that finding new ways to lower costs, gain more flexibility and make processing more efficient without losing financial thing.

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Technology translation services: The technology in the company changes on such a faster rate whereby they are on a up to date technologies. One cannot afford to have documents containing outdated terms and information which may prove that the technology used is not up-to-date. One must rely on professionals who stays up-to- date with respect to latest trends in the world of technology.

 Writing services Outsourcing of writings services can be done in two ways:

 Copy

 Computer hardware platforms: it includes client machines, server machines and modern mainframes produced by IBM.

 Desktop devices: it includes the client computers, laptops, printers, and other peripheral devices that employees use in their day to day operations. The devices are used for working on the business applications.

 Servers: it includes various high end computers configured to host specific services and applications to be accessed by the clients. The servers may act as business application severs or provide services, such as DNS, DHCP, e-mail, or Web servers.

 Storage devices: it includes the devices that store business data. The data can be stored on database servers of applications, Visual Source safe (VSS) servers, or backup