Online trust: Lack of trust is one of the most frequently cited reasons not shopping on the Internet ( Le and Turban,2001) But generally speaking it depends on customer perception whether they trust a particular site and its product and services. Hence the frequency of online shopping also depends on whether they trust a particular site or not. People are different in there nature and thoughts, some kind of people trust online dealing some kind of people are in fear of online dealing. Trust carry a lot of points examples- trust about the same product size quantity weight and security etc. Delivery time: The product ordered by the customer in online shopping takes a minimum of three to seven days to deliver the product to the customer.
Also they should make consumer to need their products. One of the factors they should care about is monitoring the competitors in the market what are the strategies they are using what kind of packaging they do how they attract customers how they should advertise to win brand image over the market. Kraft foods industry got lack of advertisements and customer relationship and somehow losing customer satisfaction. Sometimes managers get fail to target the market with making wrong decisions such as opening new branches in places which will cost the company more than the benefit they can gain. Kraft foods management with internal research found a problem inside which shows in advertising and marketing they are failing compare to their competitors so they started losing their customers and losing the brand image in the market.
This will be a great challenge for Walmart, as laying off could lead to some social issues such as unemployment, and training for those remaining employees, would mean time and money to be sacrificed. Technology could even reduce Walmart’s profit margin. As network allows people to find all the product information, searching for the best price become rather simple. Technology could lower the competitors’ price; thus, price war between retailers are more intense now. This leads to further reduction in the retail industry’s profit.
Interacting online creates a sort of distance, like an uncanny costume, that can isolate one from humanity. I feel as if the internet has affected today's generation, including myself, the most. Before posting a picture, everyone feels the need to edit the photo just so it can be “social media worthy”. Along with that, Westerfield also says of John Suler’s article that he "describes the tendency of otherwise well-adjusted people to behave antisocially online. Often these people are anonymous, but even when identity is preserved, human behavior is different online."
This includes the threat of putting other merchants out of business, the creation of urban sprawl, and the traffic congestion created when the company decides to locate in a particular site. In short, the negative and positive impacts on communities have to be weighed against each other. Wal-Mart is not paying a living wage. 5. What is your assessment of competitors secretly hiring consulting firms to block Walmart´s entry into new communities?
Whenever new technology or service comes out, the psychological switching costs are high among the existing customers. They tend to stay with their own services without thinking of net benefit of new services or goods. However, because of this psychological switching cost and their tendencies, an opportunity could emerge for BofA as a first mover in mobile banking to capture and extend new customers segmentation. To capture its opportunities, BofA must understand the biases consumers bring to their decision-making. The main concern regarding “security” of mobile banking actually stops and prevents many consumers to not use the system.
Social implications of e-commerce on society Changing customer perspective With e-commerce, some customers may be afraid of using e-commerce sites (because of issues such as fraud, and internet scams, identity theft etc.) to purchase products online. Issues like these effect e-commerce websites as they would have to change their customer’s perspectives on buying products online, as well as just their specific e-commerce website. In order to attract customers to e-commerce websites such as eBay, Amazon, or Play.com, the website should promise to provide added value – products that the e-commerce website sells could have lower prices than in original stores, for example, a book can be £7.99 in an traditional store, but on the e-commerce website it can be sold for £4.99, but should also offer to sell products that cannot be bought in traditional stores, luring customers in to buy these products from their website. An e-commerce website should also change a customers’ perspective by providing good service as a traditional store would.
People need to stop relying on technology in order to counteract the habits acquired through the use of technology that have made people, as a whole, dumber. Social Media has changed the way people go through their daily lives and using it can cause issues. In fact, it can cause anxious and nervous people depending on the environment (Sanders 19). Also, if people use technology for a great amount of time, they start to get uncomfortable talking to people in social and business situations (“Technology and Society”). Technology makes people not want to think, but to just look
Businesses are worried that their laborers will take additional time on sites amid the work hours, cutting down efficiency and expanding security dangers to the associations by straightforwardly sharing information externally (Wilson J. , 2009) prompting numerous businesses prohibiting the utilization of the online networking destinations amid work hours (Benzie, (2007, May 3)). (Turban, Bolloju, & Liang, 2011) Indicates that those inefficient works will at present move approaches to be unproductive with or without utilizing the web and subsequently legitimate supervision and usage strategies are the genuine answers for this worry. What's more, KDF isn't a special
Nevertheless if your mobile website is difficult to navigate, customers will probably go to the opposition than to visit you on a desktop PC. If you can 't convey what they require when they require it you will have lost the opportunity for the sale and risk losing a customer forever to a