Importance Of Quality Assurance In Health Care

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1. Introduction Quality assurance in healthcare means maintaining high quality of healthcare by constantly measuring the effectiveness of organizations that provide it. A huge amount of knowledge and experience in enhancing the quality of health care has accumulated worldwide overtime. But still, the problem frequently faced by policy-makers (in both high and low middle income countries) is to know which quality strategies would have the greatest impact on the outcomes delivered by their health systems. There are two main reasons for promoting focus on quality in health systems at this time. (a) Firstly, even with the well-developed health systems, there are clear evidences that quality remains a serious concern, with expected outcomes…show more content…
This implies that increased know-how and increased resources will not, in themselves, transform into the high quality of health care which people and entities expect. How one arranges the delivery of care has become as important. Health expenditure in technologically advanced countries has doubled in the last 30 years; however, the highest-spending countries are not always those with the best outcomes. One reason is the disintegration of their health care delivery systems. Taking a systems viewpoint, and orienting systems to the delivery and improvement of quality, are vital to progress and to meet the expectations of both populations and health-care…show more content…
3. Roles and responsibilities Alternative way to think about quality in health systems is to distinguish among roles, responsibilities in the various parts of a system. We can look at this from three perspectives: (a) Policy and Strategy Maker (Decision Maker) - The main worries at these levels will be to keep the performance of the entire system under evaluation, and to develop policies for improving quality outcomes. (b) Health Service provider - Their main concern will be to guarantee that the services they provide are of the highest possible standard and meet the desires of individual service users. (c) Service Users - Enhanced quality outcomes cannot be just delivered by service providers alone. Service users have critical roles and responsibilities in recognizing their own needs and preferences, and in managing their own health with suitable backing from hèalth-service providers. While it is important to know the differences in roles and responsibilities, it is equally important to identify the relations between them. Examples include the following. - Decision-makers cannot hope to develop and implement new strategies for quality without properly engaging health-service providers, communities, and service

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