Role Of Recruitment And Selection In Hospitality Industry

Essay Topic ‘Recruitment and selection in the hospitality and tourism industry are effective enough.’ What is the role of the HR function in employee resourcing, recruitment and selection and what is the relationship between these three terms? What constitutes ‘good practice’ in this area? What are the key sources of recruitment in the UK /India and their relative costs? What are the relative merits and weaknesses of a range of selection practices in terms of validity, predictive ability and cost? What evidence is there of good industry practice in recruitment and selection and how could this be improved? Is there a link between

It is a key part of HRM process which includes practices like welcoming of people and releasing them. if there is no alternative left. The objective of employee resourcing strategy as expressed by Keep (1989) is ‘To obtain the right basic material in the form of a workforce endowed with the appropriate qualities, skills, knowledge and potential for future training. The selection and recruitment of workers best suited to meeting the needs of the organization ought to form a core activity upon which most other HRM policies geared towards development and motivation could be built.’

Recruitment is defined by Heery and Noon as ‘the process of generating a pool of candidates from which to select the appropriate person to fill a job vacancy’. In other words, recruiting is a process of attracting a number suitable candidates for the organization. The overall aim of the recruitment and selection process should be to obtain at minimum cost the number and quality of employees required to satisfy the human resource needs of the

That means that selection is the process of selecting the most efficient candidate from the group of other candidates through one or more selection methods. Obviously, it is evident that employee resourcing, recruitment and selection are related with each other because employee resourcing is concerned with the range of methods and approaches used by employers in resourcing their organizations in such a way as to enable them to meet their key goals. It therefore involves staffing (recruitment, selection, retention and dismissal), performance (appraisal and management of performance), administration (policy development, procedural).

Recruiting is one of the crucial elements of the human resource activity in all the hospitality and tourism organization irrespective of its size, structure or activity. Due to the increase in the importance of service quality, there is a lots of pressure on the organization to select the right kind of individual. Lockyer and Scholaris (2005) surveyed over 80 hotels and again found a general lack of systematic procedures for recruitment and selection. This lack of systemization may seem strange when many writers would point to the cost of poor recruitment and selection being manifested in such things