ipl-logo

Essay On Service Supply Chain Management

783 Words4 Pages

Service Supply Chain Management
With the growing importance of service sector in various economies of the world, a new area important area has come up which is important for the operations perspective of service sector. This new area is Service Supply Chain Management. In the domain of SSC, two types of supply chain exists which are Service Only Supply Chain and the Product only Supply Chain.
SOCS basically consists of pure services such as psychological advice, healthcare body checking, financial consulting etc. There are some supply chains which handle both physical products with significant service considerations. These are known as Product Service Supply Chain (PSSC). Example is food, retail management.
In this report, SSCM is being studied …show more content…

It helps the service company to determine it capacity over multi-period horizon. For developing optimal capacity expansion, company can sign future contracts if it has lower initial capacity.
Service Demand Management
Demand management related to how service operations manage customer demand. It involved proper demand planning.
One of the important factors is Service Capacity. Dynamic optimal capacity expansion is one of the problems for service providers. Outsourcing also affects Service Demand Management. In studies I what came out is that outsourcing performs well if the external coordinator has a low knowledge transfer cost.
Customer Service level can also affect demand. Tradeoff between customer service and cost in supply chain defines the level of customer service provided to the customers.
Financial Services is also one of the factors affecting the functions of firm performance in supply chain. Insurance services are one of the areas which can increase the cost in supply chain. It has been argues that for firms with a weaker capability for dealing with financially significant disruptions, insurance services area more desirable

Show More
Related

  • Str 581 Week 1 Case Study Magnolia Brands External Environment

    920 Words  | 4 Pages

    When you factor in an external environment you dela with what can happen and influence the company from a outside point of view. Such as social, legal, and economic factors. In this case the company market ventures, source of revenues and new customer base is the components that will impact their ability to achieve their vision. Major competitors

    Read More

  • Unit 9 M1 Customer Service

    1748 Words  | 7 Pages

    In this assignment i will be explaining how focusing on customers and how providing really good customer service is important in retailing. I will also be looking into the various ways customer service and sales techniques have changed in Tesco. To conclude, i will analyse the impacts made from different customer services and sales techniques in Tesco. As my selected business, i have chosen Tesco.

    Read More

  • Btec Business Level 3 Unit 9 P4 Business

    1383 Words  | 6 Pages

    P5 In this task am going to explain the reason behind the choice of media and objective of the media in business and the method that I use to promote my product, media this this is the mass communication such as social media, television, radio, printed media such as magazines, newspaper and etc. this helps us to promote our business by saving time and sometimes money such social media this helps us to save money which helps us to save our cost in other business act Objectives of media To create awareness It brings awareness about the upcoming products or services, its provide information about the product how it used, theprice of the product, the place where the customers can get the product, if there any effect when using it wrongly, so this

    Read More

  • Target Corporation Swot Analysis Paper

    661 Words  | 3 Pages

    In order to determine the whether an outsourcing activities would have a positive or negative impact an evaluation of the activity should be undergone. This evaluation examines the required coordination, strategic control, and intellectual property characteristics of the activity (Chase & Jacobs, 2013, p.444). The required coordination aspect examines the difficulty to complete the activity with limited interaction due to geographical locations. Outsourcing an activity that would result in a large amount of back-and-forth exchange would not be wise to proceed (Chase & Jacobs, 2013, p.444).

    Read More

  • Yum ! Brands: Quality Management System

    1860 Words  | 8 Pages

    Brand described as a network of facilities and distribution options. The researchers argue the supply chain include different functional areas such as inbound and outbound transportation vegetables, chicken and meat, warehousing, inventory control, suppliers foods, supply management forecasting, production planning, order processing and customer services (Dwivedi, Dwivedi and Tewari, 2014). Supply chain management consists of managing the production network from raw material supplier to final customer. Regardless of any doubt, any industry faces a range of challenges in the supply

    Read More

  • Transaction Cost Theory, Resource-Based Theory and Relational Exchange Theory: A Comparison

    1050 Words  | 5 Pages

    Literature Review on Fundamental Theories IT outsourcing is a topic that not in short of theories. During the last 3 decades, a large amount of empirical work across the last three decades has been guided by three main categories of theories. Those theory groups further developed into different schools which are the base for analyzing the impacts of outsourcing activities. In this research, empirical work based on three most important theories from economic (Transaction cost theory), strategic (Resource- based theory) and social category( relational/ social theories ) were selected for an in depth discussion. No claims are made that any one theory outperforms others.

    Read More

  • Supply Chain Management In The Boeing Company

    1725 Words  | 7 Pages

    In the early 2000s, The Boeing Company faced many challenges with increasing competition in the commercial aircraft market. To remain competitive, they began the development of their 787 Dreamliner aircraft using an unconventional approach in terms of supply chain management. The historical approach that Boeing used on previous aircraft designs required Boeing to procure raw materials and subassemblies from several different suppliers and manufacture the final assembly in house. Dreamliner sought out to be the first of Boeing 's kind to outsource 70 percent of its major subassemblies under a Partnering for Success initive (5) , leaving Boeing to assemble the final assembly performed in-house. Build airplanes the same way the automobile industry

    Read More

  • Jetblue Operations Management Report

    2269 Words  | 10 Pages

    Strategic Quality and Systems Management Report Operations Management Operations management is now the most essential part in maintaining organizational systems. Actually operations management means all the necessary activities of an organization like finance, human resource management, research, marketing etc (Elnathan, 1995). Whether it is planning, leading, organizing or controlling, they all are part of an organization’s operations management. Because of the speedy change of the business environment, internal and external factors like market position, market value, possibility etc. (Stanton, 2001).

    Read More

  • Informative Speech: The Benefits Of Outsourcing Is Good

    1192 Words  | 5 Pages

    Outsourcing allows hiring of more qualified individuals to relieve the workload of employees with too many responsibilities. B. The benefits of Outsourcing also extend beyond large companies and to American consumers as well. 1. Another very important benefit that comes from outsourcing is greater access to innovation.

    Read More

  • Advantages And Disadvantages Of Supply Chain Management

    771 Words  | 4 Pages

    The best companies in the world are discovering a powerful new source of competitive advantage. It's called supply chain management and includes all onboard activities that bring products to market and satisfied customers. The Supply Chain Management program covers topics from manufacturing operations, transportation, purchasing and physical distribution for a single program. Coordinated the successful management of the supply chain and all these activities integrated in a continuous process.

    Read More

  • Pros And Cons Of Globalization In The Textile Industry

    954 Words  | 4 Pages

    Outsourcing is one of the numerous resultants of globalization. Companies from different nations (by and large created nations) outsource their fabricating, marketing, and other back end tasks to other nations. This demonstrates to be cheaper for them as there is a tremendous money distinction between the two nations. Numerous times, companies get to total their work in fair half the cost of what they utilized to pay already.

    Read More

  • Swot Analysis Of A Call Center

    1378 Words  | 6 Pages

    The service level objective is to respond at least 80% of incoming calls within 20 seconds. The cost structure of the call center are fixed cost which is consist of agent payments which are not affected by operational performance and operational cost which are directly affected by the operational performance. The components of an operational cost are inbound telecommunication cost incurred from total duration of IVR experience, information systems cost per IVR experience, and Cost of erosion of the bank’s customer

    Read More

  • The Role Of Stakeholders In Supply Chain Management

    807 Words  | 4 Pages

    Supply Chain Management (SCM) department encounters a number of different stakeholders. Many different working relationships take place within each individual work on, from colleagues to clients, stakeholders, and suppliers. The internal supply chain that delivers the service is complicated and requires the co-ordination and co-operation of individuals and teams who have different skills and priorities. Hence, understanding stakeholder needs and working effectively with them is critical to the success of the procurement team. Cleland (1995: 151) recognised the need to develop an organisational structure of stakeholders through understanding each stakeholder’s interests, and negotiating both individually and collectively to define the best way

    Read More

  • Essay On Importance Of Operation Management

    1486 Words  | 6 Pages

    TASK 1.1 Importance of operation management Operations management (OM) is the business function responsible for managing the process of creation of goods and services. It involves planning, organizing, coordinating, and controlling all the resources needed to produce a company’s goods and services. Because operations management is a management function, it involves managing people, equipment, technology, information, and all the other resources needed in the production of goods and services. Operations management is the central core function of every company. This is true regardless of the size of the company, the industry it is in, whether it is manufacturing or service, or is for-profit or not-for-profit.

    Read More

  • Swot Analysis Of Shipping

    2757 Words  | 12 Pages

    Introduction Shipping is one of the essential and fundamental means for transporting any merchandise worldwide. Transport of goods in the shipping industry is segment into three sections – bulk carriers, containers and specialized cargo. The shipping industry is an important key element in the economic growth chain and globalization process, bringing countries closer together. A sustainable and viable shipping industry will improve and enhance the imports and exports in the country. Wilh.

    Read More

More about Essay On Service Supply Chain Management

Open Document