Importance Of Six Sigma In Higher Education
Six Sigma in Higher Education
Higher Education is a complicated sector, and universities may seem unusual places to implement methodologies from the private sector. However, learning from other sectors can be a highly successful way of accelerating positive change. Quality in higher education is becoming an significant issue because of ever increasing demand by stakeholders and competitive environment. According to Freeman (1993), there is an increasing need to improve the quality of higher education because education is becoming a global entity facing challenges with resource constraints. Educational system and the education process should be evaluated carefully in order to produce best quality for its customers; the parents and the students. A quality improvement program can improve all areas of education. Six Sigma in education is a quality philosophy. It’s a philosophy that talks about attainable short-term goals while striving for long term objective. The core of Six Sigma is based on the continuous improvement process using the DMAIC (Define, Measure, Analyze, Improve, and Control) method, Mitra (2004). Owing to
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Unlike business environment, higher education may be perceived by some as non-profit to serve the greater intellectual and societal needs. Because of the fact that the higher education has the nature of environment that promotes academic freedom, the problems associated with change management is highly challenging. Academicians, who are accustomed with the environment of academic freedom, have individual views towards different issues increase complexities associated with any change in the process. Individuals do not always get along in an organization, and, when the success of a program is dependent on collaboration, noncooperation can be a hindrance to achieving an organizational
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1975 Words | 8 PagesSacrificing their individuality and creativity is just a step in the right direction towards their version of success. Even though sacricinfing one’s true self is great, they are willing to do so if it brings them profit in their own lives. Ultimately, the selfish need for success outweighs the corruption and negativity it brings to the overall system, and in that respect, restricts itself from progressing towards change. Because a generic system like a college can not cater to every individual, there are always concrete flaws, one of which is the pressure to confrom.
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