Communication is a ‘two way process which can be simultaneously simple and complex. In simple terms, the process consists of a ‘sender’ who transmits information to the receiver. ‘(Bach and Grant, 2011) It is a vital element needed for all health workers in order to avoid conveying inadvertent messages about their feelings, beliefs or assumptions. (Robertson, 2008.) All nurses need to have good communications skills so they can communicate with a wide range of people successfully.
The nursing home directors and nurse supervisors still has the prerogative in making decisions, but in this set-up the communication process is no longer one-sided. At the same time, as a leader in a team or organization, giving encouragement to subordinates is very important because encouragement give psychological effect. Those who are really working very hard tell them nursing leadership is looking at there affords so that they can have confidence to approach you with any problem. Try to give some special things those who are really dedicated and giving very good outputs This type of leadership style is more suited for less experienced subordinates who still need guidance and supervision by their supervisors. This leadership style also helps in developing subordinates who may have the experience yet still lack of self-esteem in the performance of their
Responding can be done verbally by paraphrasing, summarizing, asking questions or by expressing their own thoughts on the matter. The receiver can also respond non-verbally by nodding their head, smiling, or by maintaining good body language. Without this step, communication would not be collaborative. The receiver’s feedback is part of responding and helps the sender ensure you understood what has been said. Developing the skill of being an effective listener is a vital communication skill.
It can be formal or informal in its own way of delivery. The verbal language is one of the main ways of communicating and is a good way to get information by a question and answer process. It is important to have a good listening skill in order for a verbal communication to be effective. Without a good listening skill, if the person being spoken to seems to look uninterested, the shared information, concerns and feelings becomes difficult. A good active listening can lead to a better understanding of the message being sent while a poor listening could end up to be an overloaded message, physical noise, poor effort and psychological noise.
Compassion is showing care for others and displaying a positive attitude towards the care and concern of others. According to How does it really feel to be in my shoes? Patients' experiences of compassion within nursing care and their perceptions of developing compassionate nurse, "The importance of this relational aspect of compassion to the participants in this study cannot be overlooked when planning and implementing care. Compassion is a process that can be nurtured through attention to patient-centered assessment and planning of care. Patient centeredness is no stranger to nursing discourse, however, adopting this element to care and compassion is challenging in today's healthcare arena, especially when treating massively increased numbers of patients" (Bramley and Matiti, 2014).
Communication can also be therapeutic which will facilitate healthy adjustment in patients. 3:1 PERSONAL CONTEXT In view of importance of communication in nursing services as a nurse , it is necessary to be sure the patient or client understand the language you are using to interact with the Proper documentation is also a type of communication needed in health industry so as to ensure coordinated patient’s care that is consistent and continuous 3:2 SOCIAL CONTEXT Socially a nurse working in an environment with different culture or language to her own should try to famillarise herself with the community culture of her place of work, or use a translator where necessary so as to ensure quality health delivery that is socially acceptable and understandable Application to the current
All sort of communication such as verbal, non-verbal, and part verbal are imperative and play a vital role in the process of providing person-centred care (Elwyn, et al., 2012; Morgan & Yoder, 2012). Moreover, the communication assists in managing emotions of the patients as well as the healthcare because it creates a bond between them. Through effective communication, the patients feel comfortable in discussing their perspective and feeling with the practitioner due to which the process of healthcare service providence becomes easy. Without proper communication, the staff at person-centred care would not be able to interact successfully with the patients. It affects the process of understanding their requirement and needs in a negative manner due to which
Apart from clinical skills, you must be able to withheld private medical information of a patient when it involves a complicated diagnosis. Also, you must be friendly with your patients and have the ability to cheer them up to reduce the gloomy atmosphere in the room. How you interact with patients is a key skill that the senior staff will monitor in your work. Nursing is an honorable and a critical profession where you get a chance to give back to the society. If you are passionate about helping others and want to spend your life serving others, then nursing is the right profession for you.
By doing this, I can plan the care for my patients based on their proprieties and commit to them without forgetting anything, as I tend to forget tasks with higher patient loads if they aren’t written down. Another strength I have is leadership. I like taking a leadership role on my unit by delegating appropriate tasks to the healthcare team in order to ensure all the needs of my patients and skills are completed by the end of my shift. Another quality I possess that I think is a strength in nursing is that I love to teach and adapt to my patient’s learning styles based on their priority needs. I think teaching is an essential part of nursing because you find ways of somehow passing on essential knowledge needed by your patients in order to treat, ease, prevent and manage certain disease processes.
Physical disabilities, hearing problems or speech difficulties. Physical barriers, not being able to see the non-verbal cues, gestures, posture and general body language can make communication less effective. Language differences, the difficulty in understanding unfamiliar accents. Expectations and prejudices which may lead to false assumptions, People often hear what they expect to hear rather than what is actually said and jump to incorrect conclusions. Cultural Differences.