ipl-logo

Important Characteristics Of Employees In The Hospitality Industry

1224 Words5 Pages

Final Draft What are the most important characteristics of employee to possess in the hospitality industry? Presented to Ms. Imelda Marquez English Language Area De La Salle Lipa In Partial Fulfillment of the Requirements For Comski2 Term 2, School year 2014-2015 BY De Leon, Grenvil Araño, John Benedict Marasigan, Angelo Topic: Character traits of employees working on Hospitality Industries. Thesis Statement: Character trait is one of the many important ways of distinguishing one employee from another. Abstract The hospitality industry is one of the fastest growing industries. They priority the needs and wants of their costumer’s that’s why they need to hire competent employees who will work as a team, responsible and trustworthy. A team member should possess sharp skills to really listen to what they’re asking for and satisfy their needs. The employees in your team should have mastered the art of listening, and are able to respond to guests’ questions, comments, and concerns accordingly. Each hospitality industry employee must have an authentic sense of enthusiasm in order to give guests the best experience possible when they visit. Hospitality is way to how to accommodate your guest and have a relation between customer and employee.When we say hospitality industry we are talking to the companies or in a organization that can provide food,

Show More
Related

  • Eeoc Vs Sears

    985 Words  | 4 Pages

    Society has attributed personality characteristics to an individual’s identity but this should not be accounted for in court cases because discrimination is often overlooked when a discussion of characteristics arises as seen in the case of EEOC v. Sears, Roebuck & Co. (1986). In EEOC v. Sears, Roebuck & Co., Sears made a convincing argument about men and women’s fundamentally different employments interests and values. This led EEOC to lose its case, which argued women were being discriminated against due to the lack of women working in commission sales. Women were attributed characteristics of not being interested in working at night, not being competitive, and not willing to take risks. These attributes would lead the district court to

    Read More

  • Wildland Firefighting Research Paper

    469 Words  | 2 Pages

    Qualities of every individual contribute to an organization and having a strong character is crucial. A person with a strong work ethic often has a strong character meaning they are self-disciplined, which is necessary with the span of control and remote locations. These individuals are normally very honest and trustworthy this is required considering the equipment and personnel people are responsible

    Read More

  • What Are Whole Foods Personality Characteristics

    702 Words  | 3 Pages

    Personality is something that all of us possess within and remains relatively consistent and permanent throughout our lives. According to Davenport, 2017, “personality consists of the recurring patterns of thoughts, emotions, characteristics, and behaviors that make a person unique”. The type of personality traits that are important for Whole Foods associates to possess to ensure continued organizational success include extraversion, openness, agreeableness, and conscientiousness. While these traits are not necessarily in order of importance, extraversion is an important trait for associates to possess, as they meet and interact with new people. Openness provides willingness to try to learn new things and tackle new challenges.

    Read More

  • Hospitality Personal Statement

    97 Words  | 1 Pages

    I am highly motivated and work hard when I am given any kind of work or challenge. I have a strong passion fro working in the hospitality industry because it allows me to meet people from all different backgrounds. In addition, I am able to proved them with excellent customer service. Furthermore, I am a dependable individual that shows up on time. I put my best effort and complete all my duties to the best of my abilities.

    Read More

  • Moe's Southwestern Grill Case Study

    731 Words  | 3 Pages

    As times change, the number one growing industry around the world is hospitality. Hospitality is the key to every successful company weither it be a hotel, restaurant, Movie Theater, or retail store. Any company can have a great core product, but if they are lacking in supplementary products such as enhancing elements or facilitating elements in which hospitable reasoning is involved in, then they will have put there company in an almost impossible passion for their core product to succeed. Pulling into the parking lot customers smell the amazing aroma trickling from the restaurant.

    Read More

  • Competence, Caring And Character Analysis

    1112 Words  | 5 Pages

    Think of a triangle, each side is a measure of Competence, Caring, or Character. All three sides formulate one's Credibility. How credible you are is a direct correlation to how well you can establish trust. Being able to convey all three components through your words and actions builds good working relationships, which is a must for business communications (Cardon, 2013). Competence relates to your skill set and applicable know-how when it comes to completing on the job tasks and fulfilling work-related duties (Cardon, 2013).

    Read More

  • Case Study: Marriott's HRM And Business Strategic Alignment

    1626 Words  | 7 Pages

    Marriott describes its business model, brands, senior leaders, and deeply-ingrained service culture as having firmly established Marriott as a leading performer (2013, para 1-2). Another source describes Marriott International as a company that takes pride in the fact that they have always taken care of their customers and employees above all else, living up to their slogan of “People First” (Addonizio, Mathos, Khalil, & Ortiz, F., 2012, para 1). Essentially, Marriott has gone to great lengths to focus their business efforts and strategy on providing the best working environment and hotel stay for employees and customers alike.

    Read More

  • Which Personality Traits Or Personal Attributes Are Necessary For A Person To Perform Effective At Your Job?

    618 Words  | 3 Pages

    8) Which personality traits or personal attributes are necessary for someone to perform effectively at your job? Which would be helpful or useful? The traits or personal attributes that are necessary to perform the job correctly are: sociable, organized, hardworking, trusting and knowledgeable. All of these traits are useful or helpful because you need to be friendly and sociable with the customers.

    Read More

  • Hilton Hotel Case Study Summary

    1038 Words  | 5 Pages

    Put simply, it means that if a certain managerial style or conditions are applied then individuals will respond in a predictable way. The major characteristic of the hospitality industry is the role of people and the direct contact and interaction between staff and customers. This being said, the classical theory is not satisfactory in Hilton Hotels case. The human relations’ theory proposed by Elton Mayo and his experiments states that because organizations are composed of humans, focusing on human need and motivation is the way to bring the optimal output.

    Read More

  • Human Service Characteristics

    193 Words  | 1 Pages

    The above characteristics that you discussed, I believe are great characteristics. Aside from them, I think human service professionals should have the characteristic of consistency. Consistency will help human service professionals to be able to help people through all adversity. Sometimes human services professionals has to help people through different circumstances. For example, maybe we would have to help a perpetrator of sexual abuse.

    Read More

  • External Factors In The Hospitality Industry

    1245 Words  | 5 Pages

    Every industry to include the hospitality industry is impacted by external factors which directly influence organizational behavior and decision making. There are numerous factors to be considered, but political, economic, and social are three of the most influential. These outside factors sway managerial operational decisions daily regarding personnel, spending, policy, and short-term and long-term strategic planning concerning both core and exterior operations. As within every industry, the hospitality industry has unmanageable elements that affect management or ownership of hospitality establishments (Lewis 2017). Understanding these factors is important because it provides an opportunity for contingency planning (Lewis, 2017).

    Read More

  • Primer To Positive Psychology Values

    1748 Words  | 7 Pages

    Three factors play a part in this. Self-direction, Moral Ambition, and Cultural Intelligence, these are three things that help in pursuing a goal of achieving better character and work ethic. With these three values, you will feel as if you are ahead of the crowd. Like

    Read More

  • Relationship Between Hospitality And Tourism Industry

    1572 Words  | 7 Pages

    The relationship between Hospitality and Tourism, Tourism and hospitality help each other, the hospitality industry offer services like accommodation, transportation, food and beverage, recreation and leisure. Tourism is the activity by the tourists where they engage in travelling to destinations where they want to experience recreational and leisure activities and most of the time avails of accommodation, food and beverage. The hospitality industry is the supplier of the services for tourism. The meaning of hospitality is providing a safe and enjoyable environment for patrons. The inter-relationship between Hospitality and Tourism industry is

    Read More

  • Case Study: Hyatt Regency Trinidad

    1052 Words  | 5 Pages

    The hospitality industry is composed of company which focus on customer satisfaction namely, restaurants, retail or accommodation. One particular sector of the hospitality industry is the hotel sector. A hotel is an establishment that provides meals, accommodation and a myriad of services to tourists and travellers such as excursions, spa therapy, business and wedding events. The hotel sector relies wholly on customer satisfaction, disposable income and leisure time. Many other businesses in the hospitality industry are linked with hotels such as, airlines, cruise ships and restaurants.

    Read More

  • Importance Of Hospitality Law In Hospitality

    961 Words  | 4 Pages

    INTRODUCTION As a part of the requirements for the Introduction to Hospitality Law subject, I am required to do a research and write an essay that provides evidence of the importance of knowledge of laws in the Hospitality Industry and five (5) key legal issues that affect this industry. CONTENT Hospitality law is related to the concept of legal liability and it is meant to legally protect both hosts and guests. Hospitality law covers many different type of businesses while the most common hospitality law clients are hotels and restaurants. (HG.org, nd) Hospitality law in a hotel is expected to protect the guests’ information and their safety.

    Read More

More about Important Characteristics Of Employees In The Hospitality Industry

Open Document