Important Characteristics Of Employees In The Hospitality Industry

1224 Words5 Pages
Final Draft What are the most important characteristics of employee to possess in the hospitality industry? Presented to Ms. Imelda Marquez English Language Area De La Salle Lipa In Partial Fulfillment of the Requirements For Comski2 Term 2, School year 2014-2015 BY De Leon, Grenvil Araño, John Benedict Marasigan, Angelo Topic: Character traits of employees working on Hospitality Industries. Thesis Statement: Character trait is one of the many important ways of distinguishing one employee from another. Abstract The hospitality industry is one of the fastest growing industries. They priority the needs and wants of their costumer’s that’s why they need to hire competent employees who will work as a team, responsible and trustworthy. A team member should possess sharp skills to really listen to what they’re asking for and satisfy their needs. The employees in your team should have mastered the art of listening, and are able to respond to guests’ questions, comments, and concerns accordingly. Each hospitality industry employee must have an authentic sense of enthusiasm in order to give guests the best experience possible when they visit. Hospitality is way to how to accommodate your guest and have a relation between customer and employee.When we say hospitality industry we are talking to the companies or in a organization that can provide food,

More about Important Characteristics Of Employees In The Hospitality Industry

Open Document