Incivility In The Workplace Essay

Great post! Lateral Violence/bullying is a very good concern and topic of discussion. I’m glad that your group have chosen this topic because it truly does need change. It makes it a very sensitive topic to discuss in the workplace because of fear of losing your job, causing conflict or the repercussions that may come for speaking out. Some nurses will leave while others may stick around and accept the behavior. Whether another nurse or higher medical provider it isn’t right and is a major concern in healthcare. ANA recognizes that incivility, bullying, and violence in the workplace are serious issues in nursing. Currently, there is no federal standard that requires workplace violence protections, but several states have enacted legislation

The idea of how nurses can conduct themselves in a daily basis for some can be viewed as they have it easy or least make it look easy and for others it’s world’s best job. The truth is being a nurse is very difficult job and it can be very labor intensive and very rewarding at the same time. Just think every time you go into the doctor’s office or have an overnight stay in the hospital what all to do your nurse during their shift? In an ideal world and scenario nurses have the perfect amount staff with all the proper equipment readily available. The truth of the matter is that in most cases nurses are short staffed and must maximize their time effectively and effortlessly unbeknown to patients.

The study aims to investigate factors influencing incivility behaviors in nursing causing high turnover rates by examining and reviewing the causes of incivility behaviors, also to discuss the available effective strategies that can help reduce incivility behavior in nursing.

Healthcare workers suffer the most when it comes to workplace violence. Violence in the workplace can have major effects on the victim such as depression and post-traumatic stress disorders. It can also lead to many emotional behaviors such as feeling sad, angry, disgust or fear felt by the victim. These emotions can have an influence on work functioning. Violence in the healthcare work is a major issue and is constantly growing than any other work field. “Healthcare workers are 16 times more at risk of experiencing violence from patients or clients than other service workers” (Lanctôt, N., & Guay, S. 2014). The most common abuse seen in the healthcare work is verbal abuse ranging from 22 to 90%, and the least being physical assault ranging

Conflicts within the nursing profession may be seen among the different age generations, with senior nurses holding different values than new graduates. For example, there are many cases where horizontal violence and bullying occurs between senior nurses and new nurses. However, in most cases, nurse bullying results from ineffective communication (Sauer, 2012). Interprofessional conflict may occur due to the medical hierarchy and existing profession stereotypes. According to Whitehead (2007), a barrier to physician collaboration is the vision of a ‘flattened hierarchy’ where a physician’s traditional power, decision-making responsibility, and status is reduced. Although these traditional beliefs may still be held among not only physicians but also the public, IPE and IPC allow for the potential of “better communication and development of relationships between health care professions that can be valuable even within a hierarchical system” (Whitehead, 2007, p.

A literature review was conducted to answer the following evidence-based research question "What are the effects of horizontal violence in the workplace on nurses and patient care?" The review includes a systematic review, two qualitative reviews, one quantitative review and a mixed method review that will aid in answering the research question while focusing on the effects of horizontal violence on nurses and what interventions could possibly be used to prevent this type of violence in the workplace. These studies were retrieved through various electronic databases in which will be discussed in the remainder of the literature review. The literature that was used were all published within the last five years with four of them being published in the United States and one from the United Kingdom. Information regarding the reports such as research limitations, level of evidence, research method and design are included in the discussion and implications of nursing. The literature review found that nurse on nurse bullying does indeed effect nurses in a physical and emotional way as well as effecting the adequacy of patient care.

Since starting the LPN program, I have seen some unprofessional actions presented by some of the facilities. For example, we were visiting Life Care Center South Hill a few weeks ago and arrived at 5 AM and was expected to be on the floor by 6 AM for the shift exchange and report. However, more than a handful of the nurses, including the aids were at least 15 minutes late for their shift almost every single day that we were there. Patient’s call lights were going off and been left unanswered due to the night shift had already “signed off” from their shift. On top of it, two aids argued with each other very loudly I might add, in front of everyone. I saw this as very unprofessional because regardless of the issues that we have with other coworkers, they should be taken with each other in a private manner and if it does not get resolved, then it should be taken to the next higher up position such as the nursing supervisor. Punctuality is just one of the key components in professionalism.

Violence against healthcare providers is a significant problem that has been receiving growing attention. Incidents of workplace violence are experienced by nurses and physicians on a day-to-day basis, especially in emergency departments. The corollary of this phenomenon has become a significant matter due to the psychological stress it is placing on healthcare providers, hence affecting their efficiency and productivity. We may often undermine the consequences of workplace violence, but studies show that it may cause distress, apathy, rage, disappointment, helplessness, anxiety, self-doubt, and insecurity of healthcare workers. (Öztunç 360-365)Hence, their entire job performance is decreased and absenteeism is increased. This results in

There are numerous people that view or assume that conflict is destructive. But some other individuals perceive conflict in a different insight because there can be made changes to address the problems regarding the conflict. There are positives perspectives on conflict like it provides opportunities for individuals to present contradictory yet fairly valid views that allow the understanding of their contributions to their jobs. Many Health care workers face recurrent conflicts because of the lack of communication and making assumptions. Many staff members may claim that they are no conflicts in there workfield others may argue that this is the outcome of not acknowledging conflict.The majority of conflicts uprise from

One ethical obligation nurses are required to fulfil during their shift is to ensure no harm is done to their patient. Due to nursing shortages and too many patient’s, nurses are finding this hard to do. Ethics help nurses make the right decisions with the guidance of their morals, but due to shortages and overworked nurses they tend to feel dissatisfied with their jobs. This results from unsafe work environments, lack of time for communication and quality care of patients. “Understaffing and overtime hours have been associated with increases in patient mortality, hospital-acquired infections, shock, and bloodstream infections” (Kane et al., 2007b). Ethical conflicts are work can lead to physical and mental burnout for nurses. According to the Nurse Code of Ethics nurses are morally obligated to

The nursing profession is no stranger to workplace violence. Violent displays of behavior can come down from those that hole managerial positions to subordinate staff through a top down hierarchy in a vertical manner. This can occur through such actions as with holding raises or promotions, unequal distribution of resources, unfair staffing assignments, among others. There is also nurse to nurse violence through interactions with peers of the same staff position. The display of lateral violence in nursing is an issue that is hurting the profession as a whole.

I worked as a Nurse’s Assistant and Secretary for 8 years. I started when I was 18 years old, working on a psychiatric unit. I learned to be mindful of my surroundings and to read people’s emotions and body language to prevent escalating a patient’s bad mood into a physical altercation. This may seem like an extreme example, but I have witnessed people that were unaware, or didn’t care how they approached the patient, and the patient responded in a belligerent manor.

In this assignment, I will be focusing on the leadership qualities in my area of

The first step in Kotter’s change process is establishing the sense of urgency (Gaudine & Lamb,2015). In this stage, a leader informs the group or employees about the need for the change in an organization. To address the issue of workplace bullying, a transformational leader should be able to envision the effect of bullying in the workplace. The nurse leader should identify the current work environment, the relationship among the employees, and should communicate the existing issues and the negative consequence of workplace bullying (Mbamalu & Whiteman, 2014). The nurse leaders can spread awareness about the consequences of the bullying by providing the research evidence (Small, et al., 2016). They can set up a meeting to discuss the ongoing

“While working at a hospital as a Registered nurse, I was being bullied every day at work I became withdrawn, severely depressed, I would break down and cry every day after work. It was a nightmare,” explained Nurse Jackie. Horizontal bullying should not be neglected it is a life-threatening problem affecting the healthcare. Nurse to nurse bullying in the workplace can have an impact on new nurses, the treatment of the patients, and lack of job satisfaction.