People still have a thought that hospitality industry is limited to hotels and food only. Tourism and hospitality are an exotic combination, many type of transportation services are an integral part of the industry which are used by the customers. Airlines, cruise ships are a part of this industry. People are allowed to travel from any corner of the world with luxury services and
It is the largest element of the hospitality industry and can take the form of high-end restaurants, fast-food eateries, catering establishments and many other manifestations. The food and beverage trade can symbiotically function as part of other businesses, such as in bowling alleys or movie theaters. When your restaurant is part of a hotel, food and beverage can dramatically enhance the overall guest experience by offering excellent food and first-class customer service. Accommodations Hotels, bed and breakfast enterprises and other places offering lodging represent a broad segment of the hospitality industry. Types of businesses run the gamut from extravagant resorts to hostels and campgrounds.
ASSESSMENT B Section 1 : Discuss the significance of the hospitality industry to the regional, national and global economies Describe with clear reference to a range of sources, how the hospitality industry may be classified into different sub sectors Section 2 : INTRODUCTION: According to Saskia and Réau (2009) the origin of the tourism appeared between the middle of the XVII the end of the XIX century, where wealthy British were travelling in European countries from the northern countries until the Greek island and return to their countries lining the Mediterrannee. The globalization is defined by trading in the all world in every sector models such as; cultural, economic and political. Those models were developed by Northen countries since 1980 where international exchanges of people started. All countries of the world are now interdependent. Thanks to this improvement, its benefit for a wide range of different sectors like the hospitality Industry that means that people can travel all around the world.
INTRODUCTION The hospitality is taken from the term ‘hospice’, meaning a house of rest for pilgrims during medieval times (Grottola, 1988). Hospitality may be defined as the reception of guest and catering to their needs and expectations, these may include food, beverage, lodging, and transportation, activities/Entertainment, shopping and supporting services. Hospitality entails a mixture of tangible and intangible factors that include the behaviors of employees and make available for guest’s security, psychological and physiological comfort (Brotherton, 1999). FINDINGS AND DISCUSSION 1. The UK hospitality industry is connected to a wider and diverse industry with many organizations inside the sector ("contemporary hospitality industry -
Ac 1.1 Analyse the current scale, scope and diversity of the hospitality industry M.hospitality.net.org (2016) defined hospitality as the friendly and generous reception and entertainment of guest. Dictionary.com (2016) also defined hospitality as the quality or disposition of receiving and treating guest and strangers in a warm, friendly and generous way. Current scope and diversity of the hospitality Industry Scope Size- The hospitality business is most likely the universes quickest developing, work making calling, utilising one in ten individuals around the world. In the UK alone, the industry utilises more than 1.8 million individuals.
For nutrition purposes restaurants , fast-food outlets etc. For travelling purposes vehicles and much more. 1.1.3 Sub-sectors of the global tourism and hospitality industry To keep the global tourism and hospitality industry equitable and operative the industry has its own sub-sectors categorized which helps to improve the industries quality and services. The sub-sectors of the global tourism and hospitality industry: The private sector The commercial sector The catering sector The Government organization The private sector - The private sector gives all the services necessary to the tourist. This consists of all services and facilities given through the industry such as Hotels , Food , Pubs , Travel
Since, business operating in hospitality industry is mainly service oriented which is the crucial aspect that creates market value of the firms. However, the sales from the inventory and other aspects are not denoted with the costs of goods but rather depreciation expenses. The nature of operation affects the expenses and revenue generating streams of the company due to which there are different ratios than that of other financial ratio. However, even the ratios used in the hospitality industry are difficult to understand because of its cost control methods and purchasing procedures that impact the revenues, forecasting and other scheduling (Johathan, 2005). Therefore, the services and products offered by a firm in a hospitality industry are different due to which they are more likely to fall in different segment of hospitality industry depending on the revenue streams of the companies.
There are listed technologies which are having the most influence on the hospitality industry nowadays. Moreover, there is explained why these types of technologies are becoming popular more than others and why hotels try to use them in order to provide to customers convenience and also to make the whole experience more personalized. In addition to that, I am discussing how these technology trends have impact on the strategies which are used in order to engage the guests. The discussion of the marketing and technology is also written as another side of the viewpoint. As this project is also focused on customer satisfaction, the service quality model is used.
Contemporary issues in Hospitality Marketing Globalization In every industry, no matter how successful it is there is always some issues that are distracting us in developing. The Hospitality industry has confronted many challenges and issues in the past. Many hotel chains are successful globally, and that puts this industry at the center of globalization. Considering that globe is changing very fast, the hotel industries must come up with ways to address these changes. Globalization is a key issue for the hospitality industry.
The boundaries of personnel, information, technology, trade, and finance between different countries become increasingly insignificant, thus more and more industries are keen to participate in this fast expanding global market. Along with many service industries, the hospitality industry has also been a significant force in globalization over recent decades. This can be seen through the rapid growth of international hospitality companies, such as Hyatt, Hilton, Inter Continental and Accor. The international hospitality industry covers a range of free-standing hospitality businesses, and provides numerous venues, whose main function is not part of hospitality. As the size and complexity of hospitality venues increase, they also include commonplace