Ineffective Communication In Nursing

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Anna Vital (2013) explains that throughout the average person’s life, they will encounter and interact with 80,000 people. Whether these interactions be face to face and having a conversation, through written words in a text message or email, or simply smiling or nodding at somebody having a bad day. In these interactions, there is communication in all three mediums. Our spoken words, written statements, and gestures or body languages can reveal somebody’s personality and traits. In nursing, it is essential to be able to communicate vocally, written, and without even saying anything to the other. Hyo-Suk Song (2017) explains that, “Ineffective communication of critical care nurses can lead to higher levels of burnout and negatively affect…show more content…
It is essential to be able to have good interpersonal speaking skills as a nurse because you have to be able to relate with numerous different levels of knowledge and intelligence of the medical field. Also, everyone in a hospital desires to feel comfortable in their current setting. Song (2017) summarizes this point to a tee when she says, “professional communication can enhance mutual trust with patients and health care team members, avoid legal issues, promote professionalism and confidence” (p. 3). It is essential to understand the numerous medications and procedures a doctor is assigning to administer to a patient; however, you must still be able to effectively explain what procedure and medication you are administering to your patient in a tongue that they will easily be able to understand and not lose the patient in medical jargon. While interviewing Alicia, a head floor nursing at Ochsner Medical Center in New Orleans, she explained to me that: “sometimes you need to take a step back with patients. It is important to understand that the average patient hasn’t gone through rigorous instruction and practice in the medical field.” She suggested it is important to, “take a moment between speaking with doctors and patients to be able to speak on the same understanding level as your patient.” The Royal College of GP (2017)…show more content…
Gitte Bunkenborg (2017) suggests that the biggest benefit for written medical charts is, “To make sure the care and treatment can continue to be given safely no matter which staff are on duty, 24 hours a day, seven days a week” (p. 4). Without these aids to nurses there is so much that can fall between the cracks and can cause improper treatment and care for patients. When nurses are recording important information from a patient like their blood pressure, height and weight, current medications, allergies, and recent medical history, every single piece of information is essential to be recorded accurately and precisely because one miniscule error may lead a doctor or other professional astray in his effort in a diagnosis or plan of treatment for a patient. Something as small as a mistake in a patient’s height and weight can cause major issues for an anesthesiologist who must precisely calculate the amount of medication a patient is required for a procedure. To show how important written reports, discharge paperwork, and transfer paperwork are Tina Hansen (2017) writes, “caring for a patient should be based on ICU nurses’ discharge report” (p.3). Just as important as it is for a nurse to record pertinent information as it is for a doctor to provide a clear plan of action for a nurse to take for treatment. Without clear

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