Information System Failure
In this paper I will be taking a closer view at the measures of success and failure of Information Systems in developing countries using Richard Heeks Design and Actuality model. I will use the model to substantiate my stance in agreement on the findings of his article in relations to South Africa. I will also be using further research and models gathering to better communicate my stance. I will firstly start by defining Information System failure and success. This will be followed by a few statistics of the actual picture of Information system failures and success in South Africa at the present moment. I will then further go into detail by depicting the reasons for IS failure in South Africa using the Design and Actuality model. Lastly I …show more content…
The extent of success and failure in developing countries was further highlighted as to be something that was difficult to measure. This was due to several mitigating factors such as the unavailability of adequate literature, motivation to investigate more into the subject .The concern that most literature with regards to IS in developing countries was based on single business cases which did not provide sufficient evidence to generalise the findings..
Hence the creation of a model that was to consider factors such as change management. To acknowledge and accept that there is no single architect to success or failure. There are rather situation specific variables that will predict the success or failure of
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IT governance can be defined as a process to inform and align decision making for information with regards to IS planning , policy and operations in order to meet business goals, to make sure that risks are controlled correctly and validate that resources are being used fairly and to the benefit of the company. Through the use of proper governance Developing countries will reap the benefits of being able to create a clear business case. This will act as a solution to the information problem that IS faces in South Africa. This will help South African organisations better understand their own value proposal Through having the correct information they will be able to see whether they are heading towards the right direction or not. This will also make it easier for IT architect to plan a well-defined roadmap towards successful IS
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