Information System In Bikanervala

Program & Batch: PGDM 2014-16
Term: 1
Course Name: Management Information System
Name of the faculty: Susmi Routray
Topic/ Title : Information system in Bikanervala – A Century of Indian Tradition
Original
or Revised Write-up: Original
Group Number: 10
Contact No. and email of Group Coordinator: 7042717418 [e-mail] Group Members: Sl. Roll No. Name 1 140102126 Sindhuja Jupally 2 140103096 Mayank Gupta 3 140103004 Abhinav Bhardwaj 4 140101183 Suraj Sairam 5 140102102 Rahul Sharma 6 140101064 Himanshu Jamwal

Table of Contents

BIKANERVALA – A Century of Indian Tradition 3
Legacy system in Bikanervala 4
Disadvantages of Legacy system 5
Information system at Bikanervala 6
Advantages of IS 7
Scope of Improvement 7

They started as traditional sweet makers and then shifted to Delhi to explore new avenues. They started with a small shop in Moti Bazar, Old Delhi. They have their own restaurants and outlets in Delhi.
They produce bakery items, sharbats, pickels, snacks, sweets, papad and many more items to lure the tastes of Indian as well as foreign customers.

Bikanervala
Though Bikanervala started small, shifted their base from Bikaner to Delhi, they were able to capture Indian as well as foreign market soon enough. They are present not only in India but in UAE, New Zealand, United Kingdom, Nepal & Singapore also.
In Bikanervala people find traditional Indian sweets like pure vegetarian cuisines, namkeens and many more things which are exclusively available in their outlets only.
When they came to Delhi there were not many options (Fast food and Indian cuisines) available to public.
After globalization they saw an opportunity to go global and cater to the tastes of global market.
In India they have 35 outlets spreading across Delhi, UP, Gujrat, Andhra-Pradesh and Haryana.

Initiatives taken to widen the wings:

Legacy system in

Information system at Bikanervala

Transactions:
• Billing software is used for processing, recording and tracking the transactions like customer orders, purchases etc. This helps in maintaining the record of the sales done by the store.
• Bikanervala stores maintain an organized, user friendly and dynamic website for better customer interaction. It simplifies the face to face interactions.
• They provide a different website for placing online orders which makes conducting business easy irrespective of the location.
• As per the interview with the store manager, on an average, 500 transactions are recorded daily at the store.

Inventory:

• A database is maintained for tracking inventory details wherein a unique code is given for every product that is sold out and its quantity for the particular day is recorded.
• Database is automatically updated based on the number of orders placed by customers on a particular day.
• Orders to the suppliers are placed according to the updated data in the database which will be further handled by finance department in settling