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Infosys Executive Summary

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BRIEF HISTORY

Infosys Technology Solutions was founded in 1981 to provide IT Services and Consulting. It is based in Bangalore. The company provides a range of software services. Infosys was listed in NASDAQ stock exchange in 1999, making it the first IT Company from India to be listed in it. Infosys has a global presence, with subsidiaries in Australia, Shanghai and Czech Republic, and offices in USA, Europe, Australia and Asia, providing employment for people from as many as 53 different nations.
Infosys is one of the fastest growing companies in its sector in the EMEA region. Infosys’ strategy is building long term relationships, and 97% of its revenue is from existing customers.
 Vision
“To be a globally respected corporation that provides …show more content…

Also through the social networking platform and other collaborative tools Infosys is expecting to retain the employees and actively engage them with the management and also involve them in the organization strategy and future policy

ORGANIZATIONAL CHANGE MANAGEMENT AT INFOSYS

With the growing acceptance and maturity of global of global sourcing, Infosys recognized the need for an effective change management. Infosys’s Organizational change management, a people centric process, recognizes the uncertainty faced by the employees and by the client personal during the phase of transition. It aids Infosys in planning and executing of complex sourcing initiatives.
Infosys believes that the transition period is the most critical period of change, and if this period is not managed well, it could lead to lower productivity, a dip in customer satisfaction, employee engagement and service levels.
The organizational change management include tools and techniques that helps clients and employees to successfully navigate through the transition …show more content…

When Narayana Murthy was retiring a press conference was arranged and the retirement news was announced to the public. All the employees of Infosys were updated about this major change through Quarterly Town Halls and emails. Investors and other stakeholders were updated through emails and the company’s website.
 Impact Infosys, once called bellwether of Indian IT, was struggling after the retirement of Narayana Murthy in 2011. Infosys had hit very low in terms of financial growth (6.6 percent) lower than the overall industry’s growth (12-14 percent) and that of its competitors. The low financial growth resulted in bigger bench and high attrition rates. This had a negative effect on morale of employees and investors.
It is when Infosys fell behind Cognizant the investors of Infosys started worrying and questioning the management. Even the employees’ way of looking at their leadership changed and according to Glass door Survey the then CEO Shibulal had lowest approval rating among the peers.
The result was that Infosys lost the confidence among investors, employees morale downed and finally Infosys lost its leadership position to TCS.

Narayan murty returns to Infosys in

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