Intelligence In Workplace

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Emotional Intelligence in the Workplace Successful leaders have been studied extensively in an effort to determine the attributes contributing to effective leadership. Pearman (2011) writes leaders who employ the use of emotional intelligence deliver more transparent communication, accomplish initiated goals and plans, and realize a greater level of employee satisfaction and engagement. The relevance of emotional intelligence stems from the need for leaders to have strong relationships with followers so as to build an advantageous work environment (Pearman, 2011). Therefore, in addition to possessing the necessary technical skills, a truly outstanding leader also maximizes the application of emotional intelligence in the workplace. This paper…show more content…
Goleman (2004) infers this attribute is the most easily recognized and plays an important role for three reasons. The first reason is the proliferated use of teams. The second reason is the rapid expansion of globalization. And the third reason is the increased necessity for organizations to keep employee talent (Goleman, 2004).
Social Skill An individual with social skill has an aptitude for building relationships and is skillful at directing teams (Goleman, 2004). The benefits of having social skill impact a teams productivity, conflict management, and works to eliminate barriers. Goleman (2004) defines social skill as the art of friendliness with the intent to steer others toward a certain direction.
Epitomizing Emotional Intelligence The art of epitomizing the characteristics of emotional intelligence can be learned and developed as individuals, teams, or organizations pursue a more well-rounded and highly functioning workplace environment. A number of methods are beneficial for garnering emotional intelligence. Each will improve the overall work culture experience and improve a company’s alignment and direction with organizational mission and
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In other words, the practice of properly using, or refraining from the use of, emotions impacts job satisfaction the most. Building relationships by listening empathetically while engaging the employee optimistically, counteracts the emotions associated with feeling unheard or unappreciated. Moreover, altering the organizational mindset to integrate the power of positive thinking changes an individual’s response from fear to enthusiasm, promoting job satisfaction in the
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