Intelligence In Workplace

Emotional intelligence contributes a great deal to a person’s performance. Our emotional intelligence serves as the foundation of critical skills that has an impact on our everyday living (Skills You Need). Also, people with high emotional intelligence are able to form relationships easily, and can manage stress effectively. Wilcox (n.d.), in her blog “Emotional Intelligence is No Soft Skill”, states that “in fact, emotional intelligence—the ability to, say, understand your effect on others and manage yourself accordingly—accounts for nearly 90 percent of what moves people up the ladder when IQ and technical skills are roughly similar.” This refers to how a higher emotional intelligence actually improves our hard skills which

Chauhan S. P. and Chauhan Daisy "Emotional Intelligence: Does It Influence Decision Making and Role Efficacy?" Indian Journal of Industrial Relations 43.2 (2007): 217-38. Web. This article discusses the importance of emotional intelligence.

Based on the reflection of emotional intelligence case study on Kathy Smith, she is a experienced and competent project manager with ambitious, determined, confident and goal oriented. With the assigned of oversee a multimillion-dollar chemical plant construction project in southeast asia, she need to work with a team of local people. The working style of Kathy is top to down which is directive and performance-oriented. In my understanding of this case study, Kathy Smith is a person that lacks of cross cultural intelligence and competence. Despite experiencing problems with the team, she tend to persists in her own normal approach to work. This might be a sign of lacking awareness of problem.

According to Daniel Goleman (1998), Emotional Intelligence is "the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. Leadership influences the behaviors, attitudes and thoughts of others. Effective leaders help others navigate obstacles and challenges. They can also encourage and inspire those around them.

In terms of the emotional intelligence skill of adaptability environmental organization, vision formulation and sharing, preparing the organization for implementing the vision, and implementing the vision showed to be the largest precursors of leadership effectiveness (Kotze & Venter). Other strong emotional intelligence indicators of leadership effectiveness were problem solving, stress tolerance, self-awareness, and empathy (Kotze & Venter). The relation of these qualities of a manager to the perception of leadership effectiveness creates an undeniable correlation between the two. The results of this study provide evidence that the definition of emotional intelligence is identical to employees and manager’s view of the

An understanding of what precisely creates emotional intelligence is essential not simply due to the capacity that is so fundamental to leadership but because some people are strong in some of its elements which can be totally lacking in others (Ovans, 2015). The overall result of (Kerr, et al, 2005) data analysis shows that the person’s emotional intelligence may be a key to effective

Emotional intelligence is an important factor which influences an individual success in their life (Ishak, Chiu, Rahim, Mahat, Hashim, Mutalib and Jdaitawi, 2013). “Intellectual intelligence contributes only 20% to one’s success while the remaining 80% of a person’s success in life is contributed by emotional and social intelligence” (Goleman, 1997). Yusof and Yaacob (2012) had mentioned that in their study that “Emotional intelligence is one of the main aspects of the National Education Philosophy”. Through the National Education Philosophy the important for emotional intelligence is extremely obvious and essential as intellectual intelligence and spiritual intelligence. If the students possess positive emotions towards their course, they

In “Serve To Be Great” Tenney makes several references to the importance of emotional intelligence. Emotional intelligence is the ability to recognize emotions, control them, and apply them to solving a problem or task. In the fire service we deal with hectic and disturbing situations daily. It is imperative that we as leaders are able to maintain a calm and collected demeanor.

Interpersonal skills Interpersonal skill is when you are able to interact with others and have a conversation without any issues. Also being able to get along with other team members. This is very helpful in business because you can share ideas to each other which makes the business run much more smoothly and successfully. Having a great interpersonal skill allows me help other people if they are in need of

Communications is another big thing to have for a skill because it helps motivate team members and it helps them recognize and

But even with all the leadership training programs and “expert” advice available, effective leadership still eludes many people and organizations. One reason, says Daniel Goleman, is that such experts offer advice based on inference, experience, and instinct, not on quantitative data. Now, drawing on research of more than 3,000 executives, Goleman explores which precise leadership behaviors yield positive results. He outlines six distinct leadership styles, each one springing from different components of emotional intelligence. Each style has a distinct effect on the working atmosphere of a company, division, or team, and, in turn, on its financial performance.

Also, to build social skills, some vital key components

Social skills is possibly the most important skill learned at public school other than actual learning. The social skills learned at school can be applied to everything that the students will do for the rest of their life. It is believed that it essential for students learn to interact with each other. Without

Introduction “Soft skills get little respect, but will make or break your career.” This popular quote from Peggy Klaus certainly gives an idea of the importance of these soft skills in one’s career. Also in Stephen Covey’s book ‘The Seven Habits of Highly Effective People’ he states that in his career spanning more than 25 years in business, university and other fields, he has come in contact with several individuals who have achieved pinnacles of outward success but somehow have found themselves struggling with an inner hunger which includes a need for personal development and developing a healthy as well as effective growing relationship with people, (Covey, 1989). Directly or indirectly he explained the importance of these skills. One may question what does actually mean by this term, well soft skills can be defined as personal characteristics that enable an individual to interact effectively and harmoniously with other individuals.

In addition, employees who experience more positive emotions at work make greater contributions to organizational effectiveness and, when people are in a good mood, they are more sociable, less aggressive, and better able to recall positive information (Pinder, 1998). Also, those employees who are more positive possess higher confidence, optimism, self-efficacy, likability, and sociability, which in turn, making them more satisfied with their job and increases workplace achievement (Lyubormirsky, King, & Diner, 2005). Happy employees bring their happiness from the office to their home and they also transfer their happiness from their home to the office (Lyubormirsky et. al,