Information needs to be readily available to both customers/colleagues and service partners in order to maintain high standards of customer service and build customer confidence. Delays in providing information could result in customers losing interest or damage our reputation causing customers to take their business elsewhere. 4.4 Evaluate the organisational procedures and systems for delivering customer service The organisation has set procedures and systems in place to support all our processes and help maintain expected service standards and service levels. All our procedures are detailed on the company intranet and our regularly reviewed and updated by our service improvement team.
Policies also can possibly help the employee to perform better at their job. If the employee knows before hand that
The next important stage is to check up on progress along with the customer to ensure that progress is on the right track. Contextual design has a well-defined process whereby interpersonal issues are taken into account and there are well-established procedures that help a team decide between design alternatives based on the data. Members of a team have well-defined roles that help increase efficiency. Stages of Contextual Design 1) Contextual Enquiry: In this stage it is important to understand the customer, his needs and how they work every day.
(Chandler, 2013) Customers have greater access to products so they can choose between, for example, a cheap more polluting car and a more expensive non-polluting car. Also, there is more competition so Tesla needs to distinguish itself from other companies by focusing on CSR. An emerging force that may reshape CSR in the future might be climate change. In order to diminish climate change as much as possible, corporate social responisibility is very important.
To put this marketing plan into motion, Caja Rolu needs to utilize the marketing resources available. One of these resources would be the SWOT analysis. Knowing the strengths, weaknesses, opportunities, and threats to the company is important because it allows for growth of the product line. Another important resource that Caja Rolu will utilize is evaluations of the target market and demographics of different areas. The evaluation of the target market is important in implementing the marketing strategy because it allows us to know our audience and cater to them specifically and make sure their needs are met through the use of our product.
Unilever may not be able to maintain strong relationships with customers and failure to do so could negatively impact the terms of business with the affected customers and reduce the availability of our products to consumers. 2.4 Planning The purpose of USLP is to achieve the company’s vision and double size their business. Unilever Plc implemented the plan by setting targets which need to be achieving by 2020.
In conclusion, more families should be able to adopt children. When a child is adopted it creates a stable home for them. In order to increase the number of adoptions, certain things can be done. The process can be made less time consuming. The number of families willing to adopt should increase due to awareness.
The biggest piece of the plan that people would reject is the idea of where the money is coming from. For the government to increase their funding they would have to be making more money, which means that they would have to most likely increase taxes. Tax increases for anything are quickly declined by people, so if it was a major increase which it would almost definitely have to be, people would protest. Also, there would be the concern that college wouldn’t be as important to students anymore. College is something that students strive for now even with the cost, so by decreasing the cost it would logically lesson the want to go.
One explanation appeals to be behavioral traits; the managers acquiring firms may be driven by overconfidence in their ability to run the target firm better than its existing management. This may well be so, but we should not dismiss more charitable explanations. For example, Firms can enter a market either by building a new plant or by buying existing business. If the market is not growing, it makes more sense for the firm to expand by acquisition. Hence, when it announces the acquisition, firm value may drop simply because investors conclude that the market is no longer growing.
It is highly likely that there will be disincentive effect, discouraging the workers from working hard (Economics Help). Since the workers are aware of the fact that a huge proportion of their income will be taken away anyway, there will be less incentive for them to work hard. Also, such progressive tax can discourage the poor from struggling to climb the ladder. The mere fact that they will be provided with insurance and protection from the government will eliminate the need to get out of their current status. Nonetheless, other economists argue that the disincentive effect is highly unlikely to occur.
Hence, medical practices are advised to do a cost-benefit analysis to determine if hiring more personnel will indeed prove helpful, or it is better to accept longer reimbursement cycles. Now think about the accuracy. It is not possible for coders to know if the assigned ICD-10 codes are proper, given their inexperience with the new code set. Also, there is little room for feedback since October 1 is right around the corner.
Lastly, round with the staff and discuss face-to-face with them about the changes (HonorHealth, n.d.). Employee Predictions to Change Change is always difficult for employees in an organization, which can create conflict within the organization. When a change such as a merger occurs, the executive team needs to place themselves in the employee’s shoes; this will allow them to understand what reactions might occur so that the recognized risk to the organization can be decreased (Wickford,
Raising the prices of water may sound terrifying but often times it’s helpful. The price hike has the possibility of helping more people obtain potable water, put politicians are afraid to make this move because they may lose votes. Often times, “political leaders know it can cost them votes. So, often, they don’t increase prices and don’t expand service or fix broken pipes and pumps” (Treaster 4). In this case, popularity seems more beneficial than the access of water to a community that needs water.