In this essay, I will speak about the International HRM Case Study - Brunt Hotels by Fiona L. Robson, complete the activities A, C, E, and G, and answer to the questions provided in the assignment. First off, let's see what is about this case and his purpose. The case provided is done with the purpose of understanding the issues involved in domestic and international recruitment and selection in different types of industries. In hotel industry for example, as we have the Brunt Hotels case that helps us to understand and learn how to logically apply the theory to the practical situation in other industries too. Industries that prepare to expand their markets internationally, industries that need to evaluate well and analyze the implications
The hospitality management focuses on servicing and fulfilling the needs of the customers especially in the hotels, restaurants, hospitals, and other institutions while the tourism management focus on a vast area of activities that involve from booking the tickets to finding a tourists attractions, providing comfortable and entertainments during the trip. However, these two courses cannot be determined which one is a better course since both of the courses has it owns good. Finally, it depends on each person’s opinion and interest whether they choose to study hospitality management or tourism
Some of those expectations are; staying aware of the big picture, always creating a productive environment for your employees, make decisions on your own, implement new programs and methods and teach effectively. The role of a manager is to set goals, show effective behavior, have the ability of decision-making, time and money management, have communication and meeting skills, motivate and give correct training to others. You should always plan every course of action of the company, learn from previous mistakes, and gain respect from your own team. You should never be afraid of taking a
Based on the MRT breakdown problem, it is the issue which needs to solve as quickly as possible. Otherwise, it will decrease trust of the citizens of Singapore. In order to reduce a bad hire, it should make sure the competency and professional qualification of the professional. Hence, the interview process will be getting longer. Due to the long recruitment process, it cannot solve MRT problem immediately.
Nursing managers and leaders play a critical role in influencing the safety and quality of healthcare services on offer as well as the business of healthcare institutions. The managers and leaders individually strive towards influencing the behavior of the rest of the nursing personnel to provide direct, professional and individualized nursing care. Thus, although both of them play a mediated role, their responsibilities and style of accomplishing tasks within a health organization may differ. In practice, nursing managers and leaders are likely to employ significantly different approaches in identifying and exploiting resources within an institution and in resolving issues that may be threatening the operations of a healthcare institution.
Moreover, another suggestion is for the Brunt Hotel from our previous case study, to acquire this business as a vertical integration and as they expand the hotel chains to expand this chain to supply the sheets for the hotel, so it seems as though France would be a great choice. Brunt was acquiring a good many hotels in that country so it seems to be a good fit. However, the language might be a
The results of the study show that there are 3 types of hotels in terms of level of commitment to TQM and environment management. The 3 types are proactive, intermediate and reactive. The findings state that the hotels categorized as proactive are the ones that are most committed to TQM and environmental management. Furthermore, it explains that the commitment degree increases noticeably as the hotel has more resources in regards to category, size, facilities and such. However, the article goes on to explain the findings that the management systems affect only a part of the hotel performance in Spain because in the end this performance is also going to be impacted by other facts such as variables of the destination itself.
It will follow difference situation or products and service to have difference ways to achieve the guest target. In JW Marriott Kuala Lumpur Hotel and the Hilton Kuala Lumpur Hotel, there will also need to determine guest target, and they will have some of the ways to know and determine about the guest
Third, to play a reasonable position hotel human resource management functions and related policies. The hotel must be in accordance with the requirements of human resources strategy, to focus on a certain period and the accompanying labor and personnel policy to make clear rules in order to make the human resources function clear objectives, grasp the correct direction of work. Fourth, the hotel human resources conducive to maintaining long-term competitive advantage. The hotel is the core of human resource management from the requirements of the global development point of view, looking to the future hotel human resources to enhance and maintain the competitive advantage of human resources. Fifth, it is conducive to staff establish the right goals, inspire morale and boost confidence of employees.