The Role Of Internship In The Hospitality Industry

One would however think to a certain extent expectations of internship would mainly be of applying the theory learnt to actual work and ultimately getting a first-hand experience of work in the industry which ultimately leads to a sound knowledge of the industry.

Students’ expectations versus reality

Internship is important and has been noted to be highly essential for undergraduate students in the tourism and hospitality industry. There is an overwhelming proof of how and why it is worth for students, educational institutes and the business sector – it has however lots of disparities in the way each sector analyses the programme. For each variant or sector has its own beliefs, need and expectations. For example the business sector employee

Overall expectations are rarely met by the host organization where they undertake the internship(Lam and Ching (2007). In 2011, Drakopoulous supported the notion when he emphasized the three factors of superior, team spirit and involvement and autonomy and help from superior were the influential factors in predicting students’ satisfaction towards internship. Of the noted three factors, team spirit and involvement were the most important factor in the prediction, followed by ‘autonomy and help from superiors

Social experience looks at the role that co workers or work associates at the same level and or inclusive of supervisors and managers play in building perceptions of the students. Informal interactions during work and or after work hours between students and existent working stuff may create a relationship of some sort between the two. Through this bond further knowledge on the job itself may be passed on to the student and or work errors by the intern may be solved during these interactions as well as emotional support. It is settings as such in most cases that information is freely shared as social gatherings in employment set ups tend to discuss work in most cases. As such given the scenario an intern can acquire further knowledge which can edify to their overall experience on the work (Oh Chung &Labianca, 2004).Marouf in 2007 identified two types of work situations namely the business and socialites where in the former speaks of linkages between common business talks, mutual interests and shared goals and the latter talks of H.B emotional and non instrumental relations. Author goes on to note that these two ties ay overlap where in people may have both business and social ties simultaneously with the same individuals. Krackhard (1992) states that social ties give organizational