Hotel Internship Essay

I/ INTRODUCTION:

The first internship is very important for every student, especially hospitality students. It is a chance to actualize the theories that I has been taught at Vatel university. The internship brings me to the practical environments where I am willing to work and experience as an official employee.

My internship begins on October 27th, 2014 and finishes on February 14th, 2015 at InterContinental Nha Trang Hotel at Nha Trang City, Khanh Hoa Province. The hotel is located at the center of the city and at the front of those beautiful beaches. It was exciting and interesting when I had an opportunity to complete my internship at Food and Beverage Department of the hotel in four months.

CONTENTS

I INTRODUCTION Page

II INTERNSHIP LEARNING OBJECTIVES Page

III HOTEL PROFILE Page

IV INTERN’S EXPERIMENT Page

V CONCLUSION Page

VI

5) Ownership, membership and affiliations: InterContinental Nha Trang Hotel is invested by TD Corporation that chairman is Mr. Trần Anh Hoàng.

6) Service and facilities: Actually, there are totally 277 rooms including 52 Suites which are operated. There are main types of room following:

PREMIUM ROOM

These rooms are fully equipped the essential facilities such as a bed, bathroom, television, air conditioner, table, chairs, telephone.

DELUXE ROOM:

This type includes Deluxe King and Deluxe Twin. Tourists have options between ocean view and city view.

SUITE:

There are 3 types of this: Executive Suite, Junior Suite, Family Suite. These rooms are more luxury services such as guests can use service at Club Lounge on 18th floor for free daily. In addition, tourists can save a lot time when they can check in at Club Lounge directly without waiting for a long time at Reception.

About Food and Beverage Department, there are 4 outlets which are Cookbook Café Restaurant, Lobby Bar and In Room Dining at 1st floor, Aqualine Bar at 2nd