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Interpersonal Skills: Defnition Listening

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Written Assignment Unit 6 Interpersonal Skills Listening Defnition Listening is the ability to pay active attention to something or someone. Example Listening is very useful in a business environment because it's critical to listen when your boss is telling you a list of things that you have to do, Otherwise you would fail. Another example is when a customer is telling you what he needs: if you don-t actively listen you would probably not do everything he needs, and you create unsatisfactory in him. Website I found a great article about listening to http://www.mindtools.com/CommSkll/ActiveListening.htm Assertiveness Defnition As the Oxford Dictionary states, assertiveness is "Having or showing a confdent and forceful personality"(n.a., 2010).This means that you can …show more content…

Persuasion is the only way with these reluctant people. Website http://www.mindtools.com/pages/article/newCS_80.htm Interviewing Defnition Interviewing is a process that allow you to understand the people that you're talking with and the other way around. Example Interviewing can be crucial when creating a team, it's the only way to choose who's on it, and the quality of the interview affect the knowledge that you attain from the person that you're interviewing. Website http://www.forbes.com/sites/shelisrael/2012/04/14/8-tips-on-conducting-greatinterviews/ Coaching Defnition Coaching is a development path of an individual that he travel while supported by a particular person or professional. Example Each manager should be a coach for his assistants. Coaching has, however, much other meaning. It's used in sports, as well as in wellness. A coach in business is a person that can create a team and help them obtain what they're trying to reach. Website http://www.liscareer.com/osborn_coaching.htm References N.a., 2010. Oxford Dictionary of English 3rd

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