Interpersonal Skills In Doctor-Patient Communication

‘‘medication is an art whose magic and imaginative ability have long been recognized as residing in the interpersonal aspects of patient-physician relationship.’’1 A doctor’s communication and interpersonal skills include the ability to gather information in order to facilitate correct diagnosis, counsel appropriately, give therapeutic instructions, and establish thoughtful relationships with patients. 2–4 These are the core clinical skills in the practice of medicine, with the ultimate goal of achieving the best conclusion and patient satisfaction, which are essential for the effective delivery of health care.5,6 Basic communication skills in isolation are insufficient to create and maintain a successful therapeutic doctor-patient relationship, which consists of shared perceptions and approach regarding the nature of the problem, goals of management, and psychosocial support.2,7 Interpersonal skills build on this basic communication skill.2 suitable communication integrates both patient- and doctor-centered approaches.4 The definitive objective of any

successful doctor-patient communication is a central clinical function, and the resultant communication is the heart and art of medicine and a central component in the delivery of health care.7,8,16 The 3 main goals of current doctor-patient communication are creating a good interpersonal connection, facilitating replace of information, and including patients in decision making.4,7,11,17 successful doctor-patient communication is determined by the doctors’ ‘‘bedside manner,’’ which patients judge as a major indicator of their doctors’ general competence.1 Good doctor-patient communication has the probable to help regulate patients’ emotions, facilitate comprehension of medical information, and allow for better identification of patients’ needs, perceptions, and opportunity.4,7,17 Patients reporting excellent communication with their doctor are more likely to be contented with their care, and especially to