Interpersonal Skills In Health Care Essay

Several malpractice cases at the present include matter involving cultural incompetence. The statement was supported by ---,---- when he mentioned that lack of knowledge about transcultural nursing and the refrainment from the assessment of cultural care can have unwanted effects. A good example would be when a nurse makes assumptions based on a client’s physical look rather than conducting a cultural assessment first may impact the patient by inflicting cultural pain and creation of barriers in care and communication. Physiological effects of cultural insensitivity can cause stress, increased and abnormal heart rate, increased blood pressure and other manifestations that can add up to a patient’s condition. This was agreed upon on by ---,--- when he noted that patients often win legal battles against health practitioners who were sued because of cultural malpractice and negligence.

As a Medical Assistant, your interactions with patients will play a significant role in their overall experience at your medical facility. Patients usually interact with Medical assistants first, so their first impression of a facility, whether good or bad, starts with you. Your customer service skills will leave the patient with the overall experience of their visit. Not only should your interpersonal skills be used for patients but your doctor, nurses, and medical staff as well. Medical assistants work the central part of their day directly with patients so that you will need excellent customer service skills, patience, organization, assertiveness, nonverbal communication skills and a kind heart.

Health care workers use Interprofessional practice so they can maintain professionalism with one another as well as the patient. Interprofessional practice is being discussed because it is an important practice that establishes a connection with the

A nurse should know about the medications that they are giving to the patients and why they are giving them. Communication can be a big factor in medication errors. Miscommunication by the members of the healthcare team can lead to deadly consequences, so orders should be repeated back and verified (Anderson, 2010.) Sometimes

There is a correlation between health care members providing information in a timely manner to patients who need to make decisions about their care and treatment and the quality of care patients receive. Lack of care resulted from physicians being reluctant to refer patients to palliative care. Due to a lack of honest open discussions regarding diagnosis, prognosis and treatment options patient’s suffering was prolonged. Since palliative care focuses on improving symptoms, dignity and quality-of-life it is important that sufficient attention is placed on the complex needs of individuals. The delivery of palliative care has become challenging for nurses.

Introduction: Being an allied healthcare professional requires not only the ability to meet standards and to be able to work in a consistent professional manner, but also to be person centred, compassionate and a good listener. Person centred care means that radiographers consider the individual, health needs, social background or lifestyle in order to find the best outcome for the patient. Diagnostic radiographers interact with people at the time in their lives when they are most likely to feel vulnerable, feel uncertain about their future or anxious about results. Therefore, person centred care can be achieved through good communication skills such as verbal and nonverbal which can aid the relationship between the radiographer and the patient to promote person-centred care. Also, it is good practice to involve patient into decision-making as it empowers patients and helps radiographers to perceive things from the patient’s point of view.

Provide an example of how a “health coach” can help bridge the gap in the coordination of care for a patient with complex medical problems, and two reasons stated in the article why a patient may be more receptive to a health coach vs. a healthcare provider. A “health coach” can help bridge the gap in the coordination of care for a patient with complex medical problems in many ways. These health coaches can provide knowledge and support for patients who do not know how to properly manage their diseases/medical conditions. These coaches can also encourage patients to cut out bad habits (ex. Smoking) that cause their medical conditions to escalate.

I’m a good listener because everyone likes to know that someone cares about what he or she has to say. In the medical field, you have to listen to the patients concerns and the physician instructions that need to be followed correctly. A medical assistant main responsibility is to actively listen to patients as well as

Collaboration of staff requires communication between health care plan team, problem solving skills, implementation and intervention of a plan as a team, understanding own responsibility, along with understanding each member’s role in the team. Given health care professionals, clarification of each member’s role, is important to prevent conflicts. Pointing out each member’s role helps reduce inner team conflicts, alleviate role uncertainty, build trusting relationships and dissolve professional boundaries. Role clarification is complex. The roles of a professional in the healthcare industry depend upon a number of descriptions: scope of practice that is constantly evolving, which is the duties they perform in their practice.

The author of the journal suggests that “immediate review of prescriptions should be performed with the assistance of a hospital pharmacist” to prevent errors in the prescription stage and to increase patient safety. Errors within administration are also common. Chloe Copping (RGN) published an article titled ‘Preventing and reporting drug administration errors. In this article she suggests that the most common source of drug administration errors are within calculation and also the 5 R’s, right drug, right route, right time, right dose and right patient. She states that a busy working environment can lead to distraction which then leads to medication errors therefore inhibiting patient safety.

Risk management is critical to every organization. Assessing risks, minimizing errors and damages can be a tough job, but with the help of a quality manager. Sharing plans, tasks, and hopes for the future will make it is easier to focus on what is best for the longevity of a healthcare

In an acute care setting, I think is a beneficial to have interprofessional collaboration to optimize care. Most doctors have a specialty in a particular area, so I believe that they should be treating their area in a patient instead of having just one physician treating the patient. Also it think that it is important to have a pharmacist as part of the interprofessional team because they are experts in drug therapy so they can focus more on making sure that the patient is getting the correct drug, dose, and making recommendations to drug therapy if necessary. Including different professions into the healthcare team helps optimize patient care because dividing up the work allows each member can focus on their area of expertise. Every morning, I

When a patient enters a hospital, he/she usually places a high level of trust within that nurse/doctor. Trust, is very essential in all forms of health care. Business wise, it becomes influential and encourages the use of the health care facility and services which is very beneficial and effective to the health system. When that trust is violated, patients tend to find alternative methods of care or professionals. Ultimately, violations of the HIPAA law should not be made.

The health record of the 30 year-old patient contains his HIV status. Such information is considered sensitive due to the stigmatization associated with HIV/AIDS complications. Therefore, the ethical guidelines of maintaining confidentiality and using the coding system are important for protecting the patient’s rights. In such cases, AHIMA recommends that healthcare providers should access only the necessary information. For instance, healthcare providers should identify the patient with his admission number rather than his real name or personal details as a way of protecting her identity.

Respect and trust is a key part of communicating with colleagues because it will make the job you are partaking and individuals will find it much better to transfer confidential information. An example of this would be if a newly employed nurse or doctor wants to meet another health care professional they would have to ensure their first meeting sets a good impression, they could show this by being welcome and friendly towards them which by giving them respect they would get it in