Introduction:
In this study the author provides an insight into conflict management in a business organization. The essay will demonstrate the relationship between the level of conflict and its effect on an organizational performance. ‘Conflict management is defined as the act of perceiving and managing clashes in a reasonable, adjusted and successful way. Conflict management executed inside a business environment generally includes compelling correspondence, issue determining capacities and great positioning abilities to restore the emphasis to the organization's general objectives’ (Paul McKinney, 2013).
Detrimental/Damaging conflict:
Detriment is defined as harm, mischief, damage, or misfortune endured by an individual or property. Another
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Interpersonal Conflict: alludes to a clash between two people. This happens normally because of how individuals are unique in relation to each other. We have fluctuated identities which generally comes about to inconsistent decisions and suppositions. ‘Obviously, it is a regular event which can in the long run help in self-awareness or creating your associations with others. Furthermore, concocting changes is fundamental for dealing with this kind of conflict. In any case, when interpersonal conflict gets excessively dangerous, bringing in a middle person would help to have it determined’ (William A. Donohue & Robert Kolt, 1992).
2. Intragroup Conflict: is a sort of conflict that happens among people inside a group. The diverse differences and errors among these people lead to an intragroup clash. It emerges from interpersonal differences or contrasts in perspectives and plans. Inside a group, conflict could be useful in thinking of choices which will in the long run permit them to achieve their goals as a group. Be that as it may, if the level of clash disturbs amicability among the parts, then a few genuine directions from an alternate gathering will be required for it to be
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Expanded Team unity: When clash is determined successfully, allies can create a stronger common appreciation and a restored confidence in their capacity to cooperate with each other.
Enhanced learning toward oneself: ‘Conflict pushes people to analyze their objectives in close detail, helping them comprehend the things that are most critical to them, honing their center, and upgrading their viability’ (Dennis J.D, 2008).
Stimulate for change: Conflict spotlights the issue that requests consideration and channels organizational discussions to discover better results.
Outcome of conflicts:
A standout amongst the most widely recognized results of conflict is that it irritates parties in the short run. On the contrary, clash can have both positive and negative results. On the positive side, conflict can bring about more prominent information or better choices. Positive outcomes include the
Conflicts are challenges faced by people, which in turn helps them to succeed in their lives. In the novel The First Stone by Don Aker, Chad Kennedy faces different types of conflict that lead to positive personal growth. Chad was unable to cope with the death of his grandmother. His depression and anxiety led him to be unkind towards others.
Discernment is generally at loss in the midst of tragedy. The film Ordinary People displays how the Jarrett family copes with the loss of their son, Buck, in a boating accident. Inability to communicate ultimately leads to far more dysfunction than Conrad, Beth, and Calvin can imagine. The misinterpretation of acts of “silence or violence” can be avoided with conflict management techniques.
Bob’s Meltdown In today’s workplace communication is key, collaboration crucial and teamwork a top management buzzword. These facets encourage knowledge sharing, co‐operation and a joint sense of purpose. However, such an increase in interpersonal relationships too often creates an unwanted side effect: conflict. (http://www.emeraldinsight.com/doi/abs/10.1108/14777280310795784)
It is recognized as the most common type of conflict. Group conflict arises when there is a disagreement of common
High tensions build up within the group about whose side to join in Chapter
Whilst conflict is inevitable Harding provides insight in describing conflict “as the beginning of consciousness”. Realistic group conflict theory (RGCT) offers a behavioural approach to conflict resolution demonstrated in Sheriff Robert Cave’s experiment. RGCT asserts that a real or imagined threat to one’s group interest often leads to conflict. Initially the situation presented with a competitive edge as the groups clamoured for the scarce resource .
Nonetheless, if negative states of mind created in every nation amid the conflict are not tended to, these may produce to further conflict later on. In the interim, conflict change goes for a principal change in conduct of people and the relationship between two or additionally disputing groups. This model is a great deal more exemplified in Bush and Folger 's hypothesis of transformative intervention and Lederach 's model of conflict change. To Lederach, he utilizes the term conflict resolution to allude to peace building.
These factors all go hand in hand due to them having to do with interpersonal interaction. Conflict did arise during one of our sessions and I believe everyone fell into their familial roles, with mediators, appeasers and ones that stay out of the conversation (Yalom & Leszcz, 2005, p. 31). As the conflict arose, I looked towards the group leaders to see how they would handle the conflict between the members as well as observed the reaction of the remainder of the group to see how they were choosing to deal with the situation. This to me was a learning experience to see how others dealt with conflict resolution and to apply it to my own future experiences. Not only did the conflict provide an opportunity for imitation of behavior for the future and development of social techniques, it also highlighted each member’s own internal framework.
A individual use of conflict should be used by many strategies impacted by the culture of the organization or institution but also by the personal beliefs and values. “The variables surrounding the conflict must be examined to understand and alter the choice of a particular behavioral approach to conflict”(Thomas,1976). When deciding the choice of outcome of a problem you should examine the facts and stay away from the assumptions. When managing conflicts, strategies should be utilized and reviewed so that the conflict can come to an collective solution. Some strategies to obtain during a conflict is the first strategy which is understanding that rushing to end the conflict will cause you to not be able to gather the appropriate information.
This report is going to discuss an interpersonal conflict I encountered. In this paper, there is a brief description of the conflict followed by an analysis on the causes and reflections. Conflict description The conflict took place in the school general office when I was submitting a document. When the office called to remind me that a document was needed.
It normally occurs due to how each individual is different from one another and fail to share the same goals, mission and views. Each and every individual has different personalities which always results to them having choices and opinions that are hardly compatible. Interpersonal conflict can be generally grouped into 3 categories; policy conflicts, value conflicts and ego conflicts. POLICY CONFLICTS Policy conflicts are disagreements on how a situation should be dealt with that will eventually affect both individuals. Policy conflicts normally always have a winner and a loser.
UNIVERSITY OF TECHNOLOGY, JAMAICA COLLEGE OF HEALTH SCIENCES CARIBBEAN SCHOOL OF NURSING, UTECH Bachelor of Science in Nursing (BSN) Conflict Theory Submitted in partial fulfillment of the module SOC 1001: Sociology Submitted to: Mrs.Rená Blackwood-McIntosh (Lecturer) Prepared by: Michaella Pryce ID #: 1402203 Date: September 26, 2014 Montego Bay, Jamaica Conflict Theory A conflict may be defined as a disagreement resulting from an individual or groups of individuals due to a difference in attitude, beliefs, values or needs with unwillingness to conform. Conflicts may be interpersonal, intrapersonal, intergroup or intragroup conflicts.
Productive conflicts are the seeds from which any and all meaningful relationships grow. This in itself requires the team to be able to talk about the problem at hand without any kind of personal attacks and instead focuses on what is best for the team. This allows team members to feel comfortable sharing their true opinions and thoughts without any fear that they may get reprised or criticised. The leaders themselves need to be careful not to try to resolve a conflict with temporary harmony and solution in order to protect certain members of the
Effective leaders must learn to embrace conflict because it is an inexorable part of human interactions and without intervention, it seldom finds its own productive solutions (Myatt, 2012). The failure to address conflict early on will likely lead to workplace acrimony, disengagement and poor communication and cooperation (Myatt, 2012). The story of the conflict between Cindy and Dr. Jones is an excellent case to analyze the elements of conflict and conflict management.
The animosity between Apple and Samsung is common in the modern market. The conflict of these technology companies helps us understand two aspects of the game theory that lie behind effective conflict management and