Iso 9001 Case Study
3 Development of ISO 9001 and ISO 14001 standards
3.1 Milestones of development
United Kingdom had an important role in developing management system standards. The ‘internalization’ of BS 5750 and BS 7750 standards to ISO 9001 and ISO 14001 lead to a common concept and definitions worldwide (Rothery, 1995). The management approach of the ISO 9001 standard gave the basis both of standardizing of new scopes (occupational safety, information security, food safety etc.) and industry-specific quality management systems (e.g. ISO/TS16949, TL 9000). Due to the diversified development of the latter group, Koczor (2001) calls them “X9000”. Globalization is a key factor in the diffusion: the globalization supported the diffusion of the standards (and
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Fig.2: Brief history of ISO 9001 and ISO 14001 Source: own compilation
The focus points of the evolution of ISO 9001 (Table 1) and ISO 14001 (Table 2) can be summarized as Figure 2 shows.
Table 1: Focus points of developing ISO 9001
Year Novelty
1987 The first international system of requirements in the field, focus on quality inspection and control.
1994 The comprehensive quality assurance standard for producers. Requirements for service-oriented organizations in a separated standard. Introduction of the requirements related to preventive actions.
2000 Standard for quality management. New approach based on system- and process orientation. Unified requirements independently from size and activity.
2008 Refinement of the terminology related to managing organizations in a supply chain and other practical expectations. Focus on harmonization with other management system
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This requires a comprehensive structure, considering the pursuit of becoming more sustainable. The long-run thinking foreshadows both the renewal of management tool set rather than patching the existing solutions and the benefits of implementing an integrated management system especially when other standards will follow the new concept. Others call in question the novelty of the standards. Hunt (2014) highlights that an existing management system mostly fulfill the new requirements. She does not believe the new approach, only a terminology
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