We need to handle them professionally. Often we need to face violence, humiliation and failure, these are a few of the possible threats we could face. We should not be ashamed of having fear in the world place and if we are feeling scared, we should express our fear to colleagues. “Being aware of what causes us fear and developing strategies for responding positively and constructively can be seen as an important strength in people work”
The major component of organization and managerial success is to solving the conflict between the workers in the organization. However, it is undeniable that communication can create a hostile environment when there are barriers leads to misunderstanding, threat in trust and lack of communication channel among the level of people in the organization. Conflict is the action between social interaction and situation of participants. There are differences between the individualist and collectives, where the individualist are more comfortable with direct conflict which are independent whereas collectivistic culture is likely to avoid the conflict and good in work
Workplace stress and mental health are two commonly related issues. The definition of this topic is, according to (Buckley, 2016) as a harmful reaction that people have to undue pressures and demands placed on them at work. Stress in the workplace is quite common nowadays due to the loads that employer put on their worker, when the world is changing globally and competitions are getting bigger, employers usually first will force their workers to put in more effort in their jobs than rather to bring in more employees. Besides excessive workloads, the working environment can also results in workplace stress. For example bullying, sexual harassment, bad communication between staff and a lot more that can induce stress to the workers.
Moreover, identifying the factors which cause conflict in any organization is considered the main stage in the process of conflict management. The interpersonal conflict is the process through which a person or a department frustrates another from obtaining the desired result. The observation of this kind of conflict it is very important even from the beginning in order to be stopped, and for this a good specialist has certain clues which he can use discreetly. Interpersonal conflict may include rude behavior but, unlike workplace incivility, interpersonal conflict would also include instances of respectful yet contentious disagreement. Interpersonal conflicts and its components Interpersonal conflict occurs when a person or group of people frustrates or interferes with another person 's efforts at achieving a goal.
It is important for managers to understand what the most common causes of conflict are in the workplace. Often conflicts will begin as one type and evolve into another, or can be complex and incorporate various types of conflict. It is important for managers to recognize and identify the various types of conflict so that you can address the situation appropriately. The most common conflicts in the workplace are feelings of being undervalued, impractical expectations, stress, internal conflict, and poor management leadership. (Walker & Miller, 2015).
These unwritten rules create a rigid system that can hinder the group 's success. Although the Conflict Resolution Professionals Group is mainly talking about unwritten rules within an organization, they can have the same problem in daily communication. Within a work environment, following these communication rules can "can hinder growth, opportunity, and cause conflict and pain" (CRPG, 2012). Nevertheless, it is important to determine which unspoken rules to follow within an organization or within daily life, because they can be beneficial (CRPG, 2012). Unwritten rules are a problem in one 's personal life when they are followed without considering the implications.
Managerial expectations can be a big factor for conflict in the work place. It is up to the management teams to explain and stress what is expected of their staff and results of their work. Management can be strict in some workplaces which can have a negative effect on staff members and this can have an effect on their quality of work. It is important to have a good relationship with staff members but also play the role as a manager. If communication is bad between staff members or different departments, it can cause conflict.
On the other hand, there are various challenges that emanate because of the conflicts. It results in dissatisfaction, non-cooperation between subunits, aggression, strikes, and lockouts and many other challenges. Conflict is different than the competition as the conflict is destructive while competition is constructive. It is important for managers to develop teamwork and coordination and avoid internal conflicts. It is the duty of leadership and management to avoid the conflict between the team members and forge more and more cooperation to ensure that organization grows.
Some of these disadvantages may include these things. It can be extremely inflexible, its very hard to negotiate or reach to an agreement with the boss because once a coercive leader sets his mind on something it cannot be changed, even if it was wrong. It also doesn’t provide the employees with rewards or any source of encouragement, just regarding the aspects of the following orders. Another thing that coercive leadership does to employees is that their productivity may be effected in a negative way ,as employees may find this type very unbearable. Employees may be forced to quit or leave their jobs in pursuit for another comfortable and less demanding jobs.