Jardine Pacific Group

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Jardine OneSolution (2001) Pte Ltd (JOS) is wholly owned by Jardine Pacific of Jardine Matheson, representing a significant number of the Asian group’s non-listed interests within Asia. Jardine Pacific is a leader in the areas of Engineering and Construction, Airport and Transport Services, Restaurants and IT with one aim to deliver excellent performance and services to their clients. They aim to create values for their business partners and uphold the premier standards of commercial governance, transparency and culpability.

Functioning in the main areas of IT Product and Services, JOS leads within Southeast Asia with 14,000 professionals and technical staffs in regions such as; China, Hong Kong, Macau, Malaysia and Singapore of yearly …show more content…

Diversity Management
‘Diversity in the workplace is important to running a successful business – Heterogeneous groups deliver better solutions and critical analysis.’ (Ryan, n.d.).
Having different sales teams to the targeted sets of customer sector enables the salesperson to effectively apply their domain knowledge and better serve the customer. Each team comprises of up to 8 members and a sales manager leading the team to success. Not only do the sales teams need to interact with the customer, there are cross function teammates to work with, to provide quality products and services to our customers.

With a well-managed diverse workforce, the organization will be able to inculcate and enhance performance and employee engagement. She mentioned that Konrad (2003), “a global economy requires that organizations have a diverse workforce so that they can effectively deal with an increasingly diverse customer base.” (Jayne, 2004, p. 409). In addition, it is a common belief and understanding that a diverse organization help builds creativity, innovation and in turn improving group problem-solving …show more content…

Jackson (2017) said: ‘The people you want to reach represent not only many different cultures and backgrounds but are also at different places along the continuum of awareness and understanding. You have multiple stakeholders and your message should be tailored to fit each group.’. Each has their own unique character, with a different way of communication and needs.

Different Needs and Building Trust
Different generation has different needs. As Prof Tan, SMU (2016) pointed out, Gen Y employees will always have a short-term horizon, and are more receptive to changes. They are likely to move on when they believe they have learned enough from their current organization. Older generation employees tend to be more loyal to the company, but they must understand and view changes as an opportunity and not maintain the mentality that ‘if it’s not broken, don’t fix it’.

Building trust within JOS is important. Employees who trust their peers and managers are usually more willing to go the extra mile for them. Being a trusted employee also require less monitoring from the manager which in turn enables them to turn their attention to other important aspects of

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