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Jessica Chang Case Study Organizational Behavior

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i) The nature of human activity
According to (Schein, 1990), he mentioned that the dimension of organization culture also include the nature of human activity. The important issue in this dimension is the correct way for humans to behave to be dominant, pro-active, harmonizing or either passive. Viewing the following case, “The case of Jessica Chang,” (1997) Jessica is shown as a proactive person when she was contributed well in the task given by the organization to reduce the cost of the products. Taking the task seriously, Jessica has come out with the ideas and succeeds to reduce 20% of the cost. This shows that Jessica knows exactly when she needs to be proactive especially when she was at the early stage of her career whereby challenge is the dominant element compare to others.
In this dimension, there is also an issue of the correct way of people to behave not only being proactive, but passively as well. One year after the project succeed, Jessica …show more content…

Seems that Jessica is a woman from minority, she was having difficulties to be promoted as a leader although the truth is she works harder than anyone else in the organization. Study of London, (1989) indicates that career decision and behavior are guided by the outcomes that they desired and expected. Realizing the facts that she could not fits the organization culture with her natural personality, she began to change and become outspoken. She learns to hold the floor and voice out regarding sexual and racial issues that happen in the company. Only after the changes, she was able to become part of the organization and later being promoted to the higher position.
In summary, this case indicates the important of the dimension in assessing organizational culture in Dynamo. The culture within the organization is shape based on how we defined the right thing and inappropriate

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