Job satisfaction is an outcome of employee’s perception of how well their job provides those things that are viewed as important. CHARACTERISTICS/INFLUENCES ON JOB SATISFACTION 1) JOB ITSELF Satisfaction depends on how many opportunities an individual is getting to learn and explore and the extent to which interesting tasks are been provided to the individual. 2) PAY The amount
These advantages may range from of personal interrelations enhancement to job promotion. One of the benefits associated with performance appraisal is that they are used to motivate employees. Performance appraisal acts as a tool for employee motivation. Through assessing employees performance, one’s efficiency can be determined. If he/she performs according to the organization’s expectations, he/she is motivated by his/her carry on.
Importance of Job Satisfaction In the organizational behavior researches, it is found that job satisfaction plays a positive role on both the employer and the employee. Importance of job satisfaction from these two interest groups are discussed below: For the employer, if the organization gets a group of satisfied workers, it will enjoy a better turnover and productivity. The organization will have a goodwill and a mystique will be created. As a result, employee retention rate will be high resulting stability within the organization. Customer, client or citizen satisfaction will be ensured through a group of distinguished, self-esteemed and satisfied workers.
CHAPTER 1 INTRODUCTION Background of the study Job satisfaction has been said to lead to qualitative and quantitative improvement in job performance (Ganguly, 2010). Therefore, it is important for organization to find factor that can lead to job satisfaction. In addition, according to Hasan Ali Al-Zu’bi, (2010), one of the key variables that impact the performance of organization is the employee’s job performance and satisfaction. Job satisfaction can be defined as the feelings of employees whether they like or dislike the different aspect of their job experiences in connection to previous experiences (Mohammad, Mumtazah, Jariah & Aminah, 2013). Meanwhile, Ganguly (2010) stated that job satisfaction involves a collection of numerous attitudes and feelings that refer to psychological disposition of people towards their jobs and how they feel about their work and also influence motivation and interest in work.
The third category believes that many concepts and definitions of job satisfaction involve an evaluation process. Factors influencing job satisfaction of creating "job satisfaction" in a person is dependent on several factors together which lead to the achievement of the desired result. Lack of some of these factors may lead person to become dissatisfied with the job. Factors such as the amount of earnings the soul and the nature of work and its social status; prestige and reputation, enhance job safety, lack of role ambiguity, physical conditions, structure and organizational culture and communication with colleagues, according to the characteristics, performance evaluation, fit, flexible, innovative approach. Job satisfaction is a multi-dimensional attitude it is made up of attitude towards pay, promotion, relationship with co-workers, supervision, work conditions, benefits, contingent rewards, nature of work, communication, participation, performance evaluation system of the company etc.
Moreover, both job satisfaction and employee engagement are playing a significant role through accomplishing the organizational goals and objectives effectively and efficiency. Job satisfaction is important in the organizational settings, because according to Robbins and judge in 2013, first of all, job satisfaction affects productivity because several studies have stated that, the more employees are satisfied and happy, they more likely to have more products. Secondly, job satisfaction influences absenteeism, there is a negative relationship among job satisfaction absenteeism because satisfied employees are less likely to miss work. In the third place, job satisfaction again plays an essential role through the decisions of staying or leaving of the workers within the organization which is called turnover .in the fourth stage, job satisfaction is the main consideration of an employee 's organizational citizenship behavior (OCB), also the employees who are more satisfied are more likely to involve in OCBs, and talk more positively about the firm. In the end, job satisfaction also plays an important role through satisfying the customers, satisfied employees have a
Albert Bandura recognised the theory of self-efficacy to provide a lecture on how an individual identifies his ability to perform a task within a particular context. However, many workers struggle in the workplace because they do not consider that they have the ability to perform their obligations successfully. Therefore, the study searches to research into how self-efficacy affects employees’ performance in the workplace. Talkdesk (in Bandura, 1977) and other studies have found that, a person’s self-efficacy plays a main role in how goals, tasks, and trials are approached. Self-efficacy is referred to as an individual’s self-belief in his ability to accomplish particular tasks and it has been related with workplace performance, the experience of stress, burnout, and role adjustments.
It is a reward system that benefits the organization as a whole, as well as the employees working there. Employee recognition is a relevant research topic in regards to management and supervision. There is an overwhelming need for employees to have the proper recognition from their supervisors and managers. Many organizations in today’s world are successful or
Unfortunately, many literatures have been found on psychological reasons of job satisfaction or dissatisfaction, a few studies found to be focussed on physiologic or ergonomic factors. Ergonomics is a scientific discipline, which is concerned with improving the productivity, health, safety and comfort of people, as well as promoting effective interaction among people, technology and the environment in which both must operate4. An understanding of ergonomics in the workplace may help solve some of the problems and help human being to enjoy their job. Ergonomics is a science that is sometimes referred to as the science of "human factors". Human factors may have either a positive or a negative effect on the functioning of technological systems and products.
The study found that, leader behavior in both transactional and transformational leadership had a significant influence on employee satisfaction. In terms of employee performance, the analysis revealed that both directive and achievement-oriented leader behavior was more convenient in a transactional leadership style setting. It was also demonstrated that participative and supportive leader behaviors were significant and positive in a transformational leadership