Relationship Between Organizational Commitment And Job Stress
2.0 INTRODUCTION
This chapter reviews and examines literature that related to this study. First part of the chapter begins with a literature review on the turnover intention of employee in information technology industry. The second part is about the organizational commitment, job satisfaction and job stress affect the turnover intention of employee. The chapter concludes by presenting a theoretical framework for the relationship of organizational commitment, job satisfaction and job stress affect the turnover intention of employee in information technology industry.
2.1 REVIEW OF THE LITERATURE
The purpose for this quantitative, correlational design study was to examine the relationship of organizational commitments, job satisfaction and job
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Normative commitment is an employee’s feeling of compulsion to carry on working for an organization. Employees with normative commitment sense that it is their moral responsibility to continue to work for an organization. The third component, continuance commitment, refers to the longing to continue membership in an organization for fright of forfeiting valued rewards (Meyer et al …show more content…
Understanding the concept of job stress is necessary in examining how job stress relates to other variables. Topics covered in this section include definition of job stress, drivers of job stress and effect of job stress.
Job stress has been defined as a situation in which a worker’s characteristics interact with job factors to bring about changes in his or her psychological or physiological state which negatively affect functioning (Beehr and Newman, 2001)
A study by Schaufeli, and Peeters, (2000) relate of correctional officers reported that the antecedents of job stress were role problems, work overload, demanding social contacts and poor social status whilst the consequences included turnover and absenteeism, psychosomatic diseases, job dissatisfaction and burnout.
There have many IT professionals around the world work in stressful environments due to the rapidly changing environment for information technology. Under stressful working conditions, many IT personnel reveal high job stress and often resign their jobs.
Therefore, this study builds on the existing research base on stress and its impact on individuals by offering further evidence that the sources of stress lie within the work role of IT
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