Job Stress Literature Review

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2.0 INTRODUCTION This chapter reviews and examines literature that related to this study. First part of the chapter begins with a literature review on the turnover intention of employee in information technology industry. The second part is about the organizational commitment, job satisfaction and job stress affect the turnover intention of employee. The chapter concludes by presenting a theoretical framework for the relationship of organizational commitment, job satisfaction and job stress affect the turnover intention of employee in information technology industry. 2.1 REVIEW OF THE LITERATURE The purpose for this quantitative, correlational design study was to examine the relationship of organizational commitments, job satisfaction and job…show more content…
Indeed, it has been evidenced that, employees experienced more job stress has more intention to resign. A study by (Rajib , and Mahua ,2010) on the levels of job stress amongst the information technology professionals working in India revealed that efficient use of IT systems demands capable users with certain type and amount of knowledge. The job stress was the independent variable in this study. Understanding the concept of job stress is necessary in examining how job stress relates to other variables. Topics covered in this section include definition of job stress, drivers of job stress and effect of job stress. Job stress has been defined as a situation in which a worker’s characteristics interact with job factors to bring about changes in his or her psychological or physiological state which negatively affect functioning (Beehr and Newman, 2001) A study by Schaufeli, and Peeters, (2000) relate of correctional officers reported that the antecedents of job stress were role problems, work overload, demanding social contacts and poor social status whilst the consequences included turnover and absenteeism, psychosomatic diseases, job dissatisfaction and

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