Just Listen Case Study
Title of Exercise
“Just Listen” (Mind Tools, et al.)
Goals
● “Put your own thoughts aside.” (Beebe and Masterson 154)
● “Be there mentally, not only physically.” (Beebe and Masterson 154)
● “Make a conscious, mindful effort to listen.” (Beebe and Masterson 154)
● “Take adequate time to listen-don’t rush the speaker; be patient.” (Beebe and Masterson 154)
● “Be open-minded.” (Beebe and Masterson 154) The goal of this exercise is to build verbal and nonverbal communication skills as well as strengthening team members listening skills.
Group size
There will be groups of at least three people. The first member will be the speaker, the second member will be the listener and the third member will be the observer.
Process
1. Groups are split into
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