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Fairprice Case Study Operation Management

872 Words4 Pages

1.0 Introduction:

In a supermarket retail business, operations management is an essential activity to drive a successful business. According to Martyn (2010), operations must be seen with the suitable level of significance, to bolster an aspiration to make a world-class working environment, which comprises of technology, process, organization and people. An excellent operational team staffed by great operational people can make a competitive advantage, keeping clients fulfilled, having an organization that is proficiently, monetarily and successfully run, and making a band of loyal and committed representatives (Foster & Jeffrey, 2008). It merits being aims for the operations purpose and the related staff - it will be differentiation to the business.

1.1 NTUC Fairprice: This essay is going to present about Operation Management is highly important function in today’s supermarket, NTUC Fair Price, Singapore where I visited to make this report. NTUC as …show more content…

By having concept of just-in-time in FairPrice, the management can control their cost of inventory. However there was a time during my observation, the stocks at the supermarket are interruption and the shelves are empty since just-in-time is extremely dependent on delivery from supply then customers go somewhere else to get the stocks. My recommendation to this issue is operation management of NTUC should not apply just-in-time concept on this type of product however that is their own product because water is everyday use and it is essential one for everyone. Instead of applying it on this product, it could be better if they practice it on one of their own product which is FairPrice tissue that is everyday use but it is not essential

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