Managerial competencies is a complex concept yet is vital for the overall performance of the business; it includes a combination of skills, attitudes, knowledge and behaviour that an individual requires to be an effective manager. Mac and Dick McDonald proved the importance of teamwork via their speedy food-making system. They ensured the teams were designed so that members complemented each others strengths and weaknesses. The brothers displayed internal organisational awareness as they were aware of everyone strengths and weaknesses and had an overall understanding of the goal when planning the new speedy system. They were initially faced with the challenge of not serving the food fast enough, yet overcame this issue by planning on the tennis court (Still 1).
Answer: We always try to provide the best for our customers regardless of their regularity to come to our restaurant. We provide a good quality of foods while maintaining an ethical working behavior by following all regulation prescribed by Kenny Rogers like we must greet all customers that come to our restaurant, the roasted chicken cannot be served to customers if it has been kept for 2 hours, and all employees must wear gloves while preparing foods. However, for a regular customer, we have a little extra treatment for them. All employees must know the regular customer's name and must greet them by their name. Sometimes we will give them free gives, discounts and if they have any special
It can explain that all existing recipes we should review and teste in order to understand which one we keep and which one will disappear from our menu. The restaurant management needs to find and a professional chefs to cook the perfect recipes. The first idea is a well quality recipe needs to be selected. Then each ingredient has to be collected in the cooking consistency in containers and weighted to collect gross weight. Second step is the cooking process where the chef cooks with enthusiasm taste, analyze, regulate and taste again to get the perfect meal.
Section 4 Findings and recommendations (a) Evaluate the effectiveness of the revenue cycle McDonald’s is apparently one of the biggest giants in the fast food industry, and this role simply proves that they did really well in their internal management. Therefore, we are going to evaluate the effectiveness of McDonald’s in term of revenue cycle. Initially, there is a lists of complaints available online about McDonald’s, as the accuracy of ordering process should be improve due to employees often process incorrect orders or even misplace the customer orders. However, in order to solve this serious issues, McDonald’s was able to adapt the Self-service Kiosk system. Self-service Kiosks is considered as one of the newest technology being used
The organization has its predefined standards for the evaluation of its employees based on their skills, knowledge and experiences. Human Resources Strategies of McDonald 's Recruitment As we know that McDonald 's is the leading family restaurants business in the world. To run the finest family restaurants involvement by far is McDonald 's vision. To attain this they place people at the focus of the whole thing they do and that goes for our worker as much as our purchaser. People perform fine when they feel enhanced in their job and McDonald 's has accepted it so McDonald 's go all out to make the correct and respectable working environment for every person.
• Responsible to Control food stock and food cost in his section. • Responsible to Prepare the daily Mis-en-place and food production in different sections of the kitchen. • Responsible to follow the superior’s instruction and recommendations immediately and complete the daily tasks. • Responsible to ensure the highest standards and consistent quality in the daily preparation. • Responsible to keep up to date with the new recipes, products and preparation techniques.
So he followed some values, as follows: Philosophy: In ordered to offer an extraordinary experience that the customer would never forget, the restaurant had to make sure that all the gradients of the food are fresh, clean, so as the business started to grow they decided to have their own farms, factory, which supplies all the outlets with the daily requirements of fresh meat. Advantage: When the first Abou Shakra restaurant was opened it had to compete with all the market as all the restaurants were offereing the same traditional food. So the owner had to offer the customers something that would favor his restaurants over other restaurants, which turned out to be the special taste. This advantage became their greatest customer value offered. Focus on Customer: Focusing on customer is one of the main reasons this organization’s success.
Mission statement Our mission is: • To ensure consistency in our operations in order to serve delicious food on a regular basis and setting high quality standards for our meals. • To provide a traditional, beautiful, fresh and the most comfortable restaurant outlet which would complement our delicious cuisine, build a place which is not only delightful but also compatible for everyone including the staff. • To provide the most unique and consistent customer service that would exceed customer 's expectations. An experience to customers that allows them to feel something different and thus making them our loyal visitors. Greeting everyone with a friendly and positive attitude.
Importance of Management for a fast industry Management is a process to achieve organizational goals by working with people and other organizational resources. The organizational resources can be elaborate as follows. • Financial resources • Physical information • Human resources • Information Any kind of industry needs good management techniques to achieve the organizational goals by Planning, organizing, leading, staffing and controlling the pool resources, last long in the market and be efficient in the market. Let’s talk about the Importance of management techniques for a fast-food industry 1. To achieve the group goals • Management helps in achieving group goals by giving a common direction to the individual effort.
The kids (≤ 15 years old) prefer eat food because it is fast served and cheap price. They choose the restaurants based on the taste, staffs, and easy to find. For the elders (≥ 51), the food taste, the price and easy to locate as their reason to eat fast food and decide to eat in that restaurant. Eighty-two percent of the respondents agree fast food is unhealthy food, but 66 percent like to eat fast food. It means fast food is still their favorite even it is