Knowledge Management Meaning

1. Knowledge Management

1.1 Introduction

Knowledge management is one of the most discussed fields of computing in recent studies. The awareness of the importance of data had been known already as has the management by the field of data management. Then the information revolution and technology became the next generation. Finally, the knowledge is what comes after them, knowing people’s beliefs, thoughts, ideas and expertise is what people really need to manage. This is known as knowledge management. Managing knowledge means creating, acquiring, sharing and applying which is which is known as knowledge management processes. Each of them has its definition, features, and techniques. Therefore, knowledge management is essential in any type of

Therefore, the field of knowledge management is broadly being discussed. It has been used in many sectors such as business, education, or health. Knowledge management has been defined by many researchers and in a specific context. In 1980, knowledge management as a formal and important asset was introduced (Barclay and Murray, 1997). According to Bukowitz and Williams (1999) knowledge management is

Parikh (2001) stated that knowledge management is the process inside an organisation that can help to enhance its work. Knowledge management has become an important aspect in any organization. Accordingly, it should be well managed. There are many reasons, according to Barclay and Murray (1997) that lead to having knowledge management in organizations, and the central ones are:

• As knowledge management’s role is to enhance productivity, therefore, it will support and increase innovation inside organisations.

• Encourage the replacement of informal knowledge with formal knowledge. For example, the knowledge in workers’ minds can be converted into formal orgnisational

• In case of a change in the organisation’s procedure or strategy, the knowledge could be lost. Defining knowledge management will prevent the knowledge from being lost.

• Most organisations are based on knowledge and experience, so the need to manage this knowledge is essential.

• The term "life-long learning" is needed in an organisation, and knowledge management will help to establish this concept.

In conclusion, knowledge management can help an organisation to improve workers’ performance, an organisation’s value, increase innovation, and prevent knowledge from being lost.

In relation to the knowledge management process it has been widely discussed and many models introduced regarding the knowledge management process cycle. One of the models that contain all possible processes of knowledge management is the one that was developed by King (2009). Some models have a limited number of these processes. As shown in figure 1, there are eight processes which are: knowledge creation, refinement, memory, transfer, sharing, utilization, and finally organizational