Knowledge Management Summary

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SUMMARY OF FINDINGS, SUGGESTION AND CONCLUSIONS
FINDINGS:
In this chapter, a discussion of different implications of findings is attempted.
The stage of knowledge management in our context:
It was observed from the regression analysis as well as simulation exercises, that in our context, the knowledge management function is significantly determined mostly by three factors, viz., knowledge identification, eliciting knowledge and knowledge management Infrastructure. Of these, eliciting knowledge is highly significant and the other two factors are moderately significant. In the knowledge management system implementation, these three activities form the initial activity set (primary activities).
Advanced communication facilities accelerate knowledge management: Information technology and communication infrastructure occupy key
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Knowledge engineering and use of knowledge bases in knowledge acquisition of experts and utilization by knowledge workers in select areas like problem solving, is coming up as a technology solution to capture and store knowledge in knowledge intensive organizations. The study was unable to collect data regarding these as we observed that these activities are right now less in practice, unlike in more advanced countries. Another limitation of the study was that the study could not collect information about intellectual capital reporting by information technology firms in general. This is because in our developing context, the knowledge management activities are in an evolutionary stage. In future more and more companies would come out with intellectual capital reports and balance sheets showing intangible 64 assets. It may be noted that the study was confined to the sector of information technology. There was no comparative study conducted with knowledge management in other segments. This is also a limitation of the study, because this would have provided additional dimensions to the research

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