Supply Chain Management Case Study: The Intel Company
“Customer XYZ will cancel the order if we don’t ship his order within four days,” the owner of a small manufacturing company tells his employees one day. The workers, who were already overburdened with more than 25 pending orders, were baffled with the new requisite. Since the average time from order to shipment takes minimum 12 days, the sheer thought of attempting the order sounded ridiculous. At the same time, adding more employees to the workforce wouldn’t resolve the issue as new workers would require training. Nevertheless, customer XYZ is the company’s third-largest consumer and the organization cannot afford to lose him.
The above scenario is not related to a specific company but represents the story of every other organization. Even
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The Intel Company, also known as the chipmaker, also makes use of the lean management process. According to their factory manager, Joe Foley, “Five years ago, it took us 14 weeks to introduce a new chip to our factory; now it takes ten days. We were the first Intel factory to achieve these times using Lean principles.” He further clarifies that by using lean management techniques, the company is now able to produce a new chip with fewer resources and even fewer numbers of …show more content…
Collect data and seek proof. Use different project management tools such as pipeline management template by Salesmate or Google Analytics to analyze your development. Additionally, don’t forget to share information with your co-workers for further engagement.
5. Empower people
Undoubtedly, the best person to improve a process is the one who pulls it off. Your employees are the backbone of a company. Utilize their skillset and take ideas/feedback from them to improve your workflow.
According to a study, more than 51% of USA workers feel they don't connect with their organizations. In fact, 46% of the disengaged employees are on the lookout for a new job. Moreover, having employees that are not happy with their positions can lessen their productivity causing the organization a loss of $450 and $550 billion annually.
The people that work for you want to feel connected with your company. Don’t leave them out and always keep them in the loop. Talk to them and find out if they have any hidden talents that can be beneficial for your company. Remember, a happy employee is a happy customer. So, empower people that work for you and continue implementing the best business practices.
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