Learning To Serve Tony Mirabbelli Analysis

In “The Case Against Tipping,” Michael Lewis argues that we are growing into a society that tips someone “for doing what they’ve already been paid to do” (22). Lewis believes that the more thought the customer puts into deciding whether or not to tip, the more unpleasant it becomes (21). It is putting you under pressure to make a decision based on whether or not the employee needs the money. Lewis continues by arguing that no one who is going to buy a coffee is “evaluating the performance” of the person behind the counter (21).

Everyone knows that tipping is an act of kindness that I put towards those who provide service beyond the expectation. Michael Lewis, a convincing author that addressed the pros and cons of tipping. Whether the workers were an excellent server or a poor server determines the amount of the tips that is given. In “The Case Against Tipping,” Michael Lewis created an arguable topic that can in truth get people thinking, but his essay lacks the evidence of logic.

Some people believe students should not work in fast-food chain because they can get distracted by working and the job may not provide them with skilled-based opportunities. In his essay, Amitai Etzioni, points out the bad influence fast-food chains, such as MacDonald’s, have on the students they employ. He thinks that working in fast-food chains can contribute to academic problems. The debate over whether or not students should work during school especially in fast food chain is currently a very controversial topic. I personally support Amitai Etzioni’s idea that working in fast food chains can negatively impact students’ academic careers.

In the selection, “Serving in Florida”, Barbara Ehrenreich described her experience of working at the low-wage American workplace and the worker’s struggles with minimum wage. When she depicts the work as an outsider, she states “customers arrive in human waves, sometimes disgorged fifty at a time from their tour buses, peckish and whiny.” (Ehrenreich 395) It demonstrates the hardships of the workers when dealing with customers. Even though the customers are complaining for no reasons and being obnoxious, the workers have to deal with them with respect. It is hard to be respectful toward the person who does not deserved it. Sometimes there are nothing wrong with the workers but the customers take out their stress about something else on the

When Alex Smith noticed his 13-year-old brother, Chris, slip off the rocks above Wildwood Falls he knew there was only one thing to do. Without hesitation, the 16-year-old boy ran to the edge of the rocks, where the current of the Row River was pulling his younger brother towards the nearby waterfalls. He extended his reach as far as he could to save his brother, and was unable to grab him. Leaving the safety of the rocky shore, he jump in, hoping to pull his brother to safety.

One of the best-selling authors, Barbara Ehrenreich, in her narrative essay, “Serving in Florida,” describes her personal experience working in a local restaurant called Jerry’s. Ehrenreich’s purpose is to attach importance to the low-wage America workplace. Using rhetorical strategies such as negative diction, simile, images, and pathos, Ehrenreich attempts to raise public awareness of the low-wage workers’ life in her readers.

In Margaret Visser’s essay, “The Rituals of Fast Food”, she explains the reason why customers enjoy going to fast food restaurants and how it adapt to customer’s needs. Some examples of the most loyal fast-food customers are people seeking convenience, travelers, and people who are drug addicts.

In Tony Mirabelli’s writing, “Learning to Serve”, Mirabelli completes an ethnographic study of the service industry. Mirabelli writes on a topic he is quite familiar with, being a waiter. Mirabelli discusses the complexity of being a waiter, although most of these complexities are unknown to people outside of the discourse community. Mirabelli uses his ethnographic study to undermine criticism towards waiters. The main critique Mirabelli rebuts in his writing is that being a waiter does not require skill. Mirabelli uses examples from his own experiences, as well as his research to show that this claim is not true. Through his writing, he displays the communication skills and knowledge it takes to be a waiter. Mirabelli is also able to portray

Acquiring a job, whether it be in a doctor’s office or a fast-food restaurant, can transform a person. Jobs tend to educate employees, either indirectly or directly, both about themselves and life in general. In Climbing the Golden Arches, nineteen year-old Marissa Nuñez discusses how her employment at McDonald’s transformed her into a mature and skilled employee. Within her personal narrative, Nuñez mentioned how she faced both pleasant and unpleasant circumstances while working at McDonald’s, all which prepared her for her future career. At McDonald’s, Nuñez learned how to fulfill her role of being an employee by becoming an expert at all the placed stations, dealing with the various types of customers she encountered on a daily basis, and

In the article “Why Should I Be Nice To You: Coffee Shops and the Politics of Good Service” by Emily Raine. Base on her gamut of service jobs experiences, the good service in coffee shops is not an issue because it is unlike table service, the good service will translate to amount of tips, there are big amount of costumers at coffee shops, and the average of spans interaction with each costumer is about ten seconds. So that the good service in hospitality industry such as coffee shops is unnecessary.

Food is required in order to live as well as maintain a healthy lifestyle. Potassium, fiber, fat, calories, sodium, along with a bunch of vitamins are required for human body. Calories give us vitality to move around and do our day to day work. From past food industry in United States has grown so much.

Effective immediately, during a meal service observation, when the provider serves the children two years of age and older whole or reduced-fat (2%) milk, the observed meal will be disallowed. Prior meals not observed on the same day of the visit will not be disallowed. The field representative must also cite this non-compliance as a finding and require corrective action. A follow up visit will be conduct to ensure providers are following CACFP guidance.

Everyone has a responsibility to do. However, for working student like me that having a part-time job while taking college courses is a big responsibility. I decided to go to school full-time and work part-time to learn to become independent. In the essay “Working at Wendy’s” by Joey Franklin, he makes a case for setting aside pride to provide the daily needs of a family. On the other hand, I think it was great to have the experience as long as it made me more money.

On March 22nd, I saw the musical Waitress, at the Brooks Atkinson Theatre in New York City, New York. With a book by Jessie Nelson and music by Grammy-nominated artist Sara Bareilles, Waitress is a funny, heartwarming and memorable show.

‘But man has almost constant occasion for the help of his brethren, and it is in vain for him to expect it from their benevolence only. He will be more likely to prevail if he can interest their self-love in his favour (..).’ As Adam Smith wrote in chapter 5 of ‘The Wealth of Nations’. Whereas this theory stands to reason at the beginning of many economic theories, specifically that of the rational and self-interested consumer, the act of tipping seems to be part of economic behavior at the opposite direction of Smith’s. Many – unobservable - factors seem to play a role in tipping behavior, leading to imperfect conditions in which consumers choose not to act out of self-interest. What drives a consumer to leave a tip behind? A question researched by many economists, discussed in the following section.