Listening Reflection

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Listening I find that active listening facilitates more effective communication, arriving at accurate conclusions more rapidly and avoiding communication breakdowns. Within the health care industry, I developed my listening relational skills by focusing on what speakers are saying rather than formulating my next response. I also make eye contact with speakers, nod to show comprehension and take notes if it seems appropriate. Taking notes is an excellent way to focus my listening, indicating interest in the speaker and ensuring that I will not forget the information. Patience I have found that the workplace can be a frustrating environment, which clashing personalities, deadline-related tension or financial pressures can create professional…show more content…
If you are the recipient of someones confidence, whether personal or professional, take care to keep their information private (unless the confidence involves illegal or unprofessional actions, such as a confession to using illegal drugs in the workplace). During my entire employment history, I developed an excellent reputation for not engaging in spreading gossip or badmouthing colleagues will diminish their professionalism. Also, I have never taken office supplies home for personal use, do not steal colleagues, customers or ideas, and maintain consistency between my words and…show more content…
I demonstrated my ability to clearly and effectively formulate directions to my subordinates, coach and support the employee to improve their performance. I designed a 30, 60 and 90 day performance improvement plan with my employees, which I conducted individually. These formed the basis of confidential meetings in relation to their performance and then I made further recommendations to lift their performance for their particular position. This involved regularly coaching, mentoring and provided constructive feedback to my both individuals or my teams using employee performance plans. I always provided my direct reports with coaching—instruction, mentorship, planning, and keeping a positive attitude ethos even if someone on my team was struggling. I always focused on my team to build a strong workplace
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