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The Importance Of Effective Listening Skills In Business

1186 Words5 Pages

Listening

According to money-zine website effective listening skill is the ability to comprehend any given information by a speaker. A good listener will show deep interest by providing the speaker with feedback and asking relevant questions pertaining to the discussed topic.

On other hand, according to Janice Tingum in her online article on Chron website, listening skill is the means of an effectual association of individuals working in business organizations.
The significant reasons why listening skill useful in business are first, to gain information. This is vital in acquiring facts needed in making valuable decisions in the organization. Second, to develop trust. If someone fails to listen to an important instruction for a task, it may end up to unsatisfactory result. …show more content…

It says "standing up for your personal rights," Vis-à-vis in conveying your opinion, beliefs, or feelings. Moreover, an assertive person is considerate and respectful with other people beliefs, feelings and thoughts

On other hand, possessing an assertive skill is important in business because it is the best defense against dirty competitions. If an entrepreneur believes the product of his company then he should uphold it. According to GreatFxPrinting website being an assertive does not mean to be aggressive. However, it is the ability to say "no" with confidence and in respectful manner. Sometimes customers may tend to request more discounts from the products and services the company offered. In addition, they may ask for more extra services like free delivery. Understanding the boundaries and the capability of the firm in granting such requests is significant. The effective use of assertiveness skill is valuable in managing the situation.

Website that offer instructions how to develop the skill

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