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Evidence Based Management System

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Chapter 2: Literature review

2.1 Introduction

Evidence-based management is not a new phenomenon. Barnard (1938) developed a natural science of organization in order to better understanding problems related to authority and approval. Evidence based management provides a model to guide how to bridge research and practice gap in field of management. Rousseau (2012) defines evidence based management as the systematic, evidence informed practice of management, incorporating scientific knowledge in the content and process of making decisions.

The obvious distinguishing feature of evidence based management is that, it is derived from the model of evidence based medicine, an approach that informs clinical judgments about the care of individual …show more content…

Therefore, evidence defines by means of any data or information that is used to determine the truth of an assertion. Further to this definition is scientific evidence that either support or counters an established hypothesis. The scientific evidence must be empirical and properly documented in accordance with the earlier described scientific method. Building evidence requires the careful collection of the right data.

HakemZadeh (2015) states that a theory of evidence offers a set of dimensions against which evidence can be evaluated using methodological fit, contextualization, replicability, transparency and consensus. This theory seeks convergence that ensures optimization of rigour and relevance. Such development refines the work of many scholars on the subject of the evidence based management.
2.1.2 Handling of information

Information is data that has been processed in such a way to be meaningful to the person who receives it. A useful approach to establishing information needs the following four phase methodology for identifying why the data is needed, for what purposes, and by whom:
• Identify information need (the strategic objective).
• Clarify what questions they want answered.
• Identify who has the information required and who need it.
• Clarify what decisions need to be …show more content…

• Managing communication through objectives, practices and performance.
• Developing processes and standards for collecting, using information and reporting (for decision making).
• Understand the linkages between Generation division and the Electricity Department. Identify how Generation division’s work links with Electricity Department and City of Cape Town performance priorities and, where possible, harmonise and streamline data collection and reporting activities.
• Create an environment climate that values information, as part of a broader commitment to evidence based decision making. Allocate space and time to understanding and acting on the issues.
• Evaluating performance and initiating corrective adjustments for long term direction, in light of actual experience, changing conditions, new ideas and

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