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Work Engagement Literature Review Essay

988 Words4 Pages

Literature Review:

Employees’ psychological connection with the job has been a major topic for the past few years among researchers as well as managers (Kahn, 1990; Harter, Schmidt & Hayes, 2002; Christian, 2011). In today’s highly competitive business environment it is essential to ensure not only hiring highly qualified staffs but also create an environment for employees where they would feel encouraged and motivated to engage themselves with the work and fully utilize their skills, knowledge and expertise in completing work assigned (Mullen and Kelloway, 2010).
Kahn (1990) and Nash (2009) refer the term of work engagement to the degree where individuals make the most use of cognitive, emotional and physical resources and skills to perform …show more content…

The main focus is to identify at which level individuals engage themselves to work and when do they remove themselves from performing a particular task. Kahn (1990) intended to know what actually makes individuals to be physically and emotionally existent during their job performance. Kahn (1990) was the first researcher who had introduced the term “personal engagement” and “disengagement”. The author further explained his view on the personal engagement as “the harnessing of organization members’ selves to their work roles and an engagement as “people employ and express themselves physically, emotionally and cognitively during role performances” (Kahn, …show more content…

The results of the research indicated that work engagement is directly linked to organizational outcome. Organizational outcome was analyzed through different variables such as customer satisfaction, productivity, sales and profit, and employee turnover. Other research studies conducted by Salanova et al. (2011), Bakker and Leiter (2010) supported the results of the research conducted by Harter, Schmidt and Hayes (2002), stating that employee engagement can be seen as a predictor of organizational success as it has an impact on employees’ turnover, productivity and

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