ipl-logo

Literature Review On Internal Communication

3144 Words13 Pages

CHAPTER 2

2. LITERATURE REVIEW

1. Introduction
This chapter will explore the theoretical framework for understanding the impact of internal communication, communication strategies on an organisation and also understand how Walter Sisulu University’s communication may affect the students. As previously stated in chapter one, the National Plan for Higher Education brought changes, amongst many, were the merger of Border Technikon, Eastern Cape Technikon and the University of Transkei to give birth to Walter Sisulu University for Technology and Science in 2005.

Numerous theoretical approaches have been used by scholars to contextualise internal communication and its effectiveness in an organisation. One of those theoretical perspectives is the systems theory. An organisation is a system that has sub-systems and all of these sub-systems are expected to function as a whole in order for the system to function. In 2005 WSU merged from the three Institutions mentioned above, which led to the transformation of sub-systems from each of the previous Institutions. This forced WSU to align itself with the new policies in the new dispensation of higher education in South Africa.
This investigation will look at factors that make communication effective within an organisation or an institution. The study will also look at investigating issues related to an effective organisation, with specific reference to organisational communication and also internal communication.

2. Theoretical

Show More
Related

  • Keystone XL Pipeline Debate Analysis

    490 Words  | 2 Pages

    Today, the Trump administration granted approval of Keystone XL pipeline. Although the long winded effort of protesters were able to delay further action, the project is back for more. To gain the approval of republican party, Louisiana Representative Steve Scalise tweeted, “Thank you @POTUS for approving the Keystone XL pipeline, creating thousands of jobs for Americans & unleashing our energy independence!” Unlike many of the tweets that say something along the lines of, “it’s happening and you’re going to like it” by the Republican party, I felt this one was good at highlighting benefits that Americans truly care about right now. However, their PR efforts continue to fall short.

    Read More

  • Swot Analysis For Cango

    652 Words  | 3 Pages

    Communications must also be improved throughout management and throughout the rest of the company. Lack of communication throughout the line leads to confusion and encourages rash decision making that CanGo cannot afford to do. All concepts, ideas, plans, and such must be communicated clearly throughout management and presented to employees with a clear message that is understood by everyone. Miscommunication and lack of also leads to employees becoming frustrated and decreases their efficiency and productivity. We accessed there was an ample amount of confusion between management and employees alike.

    Read More

  • Varsity Reds: Systems View Of The Organization

    941 Words  | 4 Pages

    Systems View of the Organization The Varsity Reds is an open system organization because it has a link to the external environment and all the key aspects of an open system described by systems theory including inputs, throughputs, and outputs. The organization also includes an internal environment and an external environment which will be discussed in greater detail shortly. The inputs of an organization are the acquisition of external resources. An example of inputs for the Varsity Reds organization is the money it receives from UNB's operating budget as well as donations from alumni of the program so that the organization can operate.

    Read More

  • Engstom: Effective Communication In The Workplace

    716 Words  | 3 Pages

    Engstom: Case Study Companies big and small at one point in time come face to face with an issue or two. The business owners, the managers and even the employees can be affected. In the workplace there is actually no such thing as “perfect” communication. There can be two types of communication, negative and positive. Positive communication is understanding what is being said and negative communication is not understanding, it is that simple.

    Read More

  • Unit 421 Week 5 Effective Communication

    355 Words  | 2 Pages

    DESCRIPTION In week five we learnt about communication channels, it means the mode of communication people use to communicate in an organisation in order to perform tasks. INTERPRETE It is important to choose the correct form of communication when dealing with employees because communication develop good relationship among people without misunderstanding .When communicating we need to choose the right channel to communicate for example using electronic ,face to face communication ,written communication ( Samson & Daft 2015).By coming up with effective communication I will need to identify how choose wisely to avoid misunderstanding among ourselves.

    Read More

  • The Importance Of Interprofessional Communication

    827 Words  | 4 Pages

    Cutting edge technology has significantly changed the world as we once knew it and created a dependency that can be considered either healthy or unhealthy. Smartphones, laptops, iPads, Apple Watches to name a few, are not just gadgets, they are a major necessity in many lives and serve as a mode of communication. With these multiple modes of communication, there is still a basic need for face to face communication in many arenas, especially the health care setting. In a health care setting there are multiple instances in which the requirements of communication among multiple health care professionals with varying levels of education and occupation training is necessary in which technology does not serve as the ideal delivery system. Evolving healthcare has changed the dynamics of health care.

    Read More

  • Discuss The Advantages And Disadvantages Of Working Within Teams

    794 Words  | 4 Pages

    Advantages and disadvantages of working within teams or groups with reference to relevant business communications theory This essay will discuss the advantages and disadvantages of working within teams or groups with reference to relevant business communications theory. We live in an age where effective and efficient communication is critical to ensure a high performing team or group. In most organisations working within teams or groups is extremely common.

    Read More

  • Unit 2 D2 Evaluate The Effectiveness Of Business Communication

    841 Words  | 4 Pages

    D2: Evaluate the effectiveness of business information and its communication as key contributors to the success of an organisation, using examples to illustrate your points. In order to grow and expand, Tesco needs to have a good communication and information management as this will help them to apply their different strategies and reach their goals and objective more effectively. Tesco is a big organisation as they have excellent communication and information management system within the business.

    Read More

  • Shutts And Bowen Law Case Study

    743 Words  | 3 Pages

    Communication is very key and important in any organization as it facilitates a proper relationship between employees of a firm. There are certain factors that can distort effective communication in a firm and some of these factors are, filtering, selective perception, information overload, emotions, language, silence communication apprehension and lying. Also, keep in mind that cross-cross cultural factors clearly create the potential for increased communication problems. These factors should be looked at and addressed in the firm to increase the level of effective communication. Effective communication increased employee effectiveness; both individually and as a team.

    Read More

  • Strengths And Weaknesses Of Communication

    2079 Words  | 9 Pages

    Introduction Communication is a very powerful thing and it is so powerful that humans and animals can interact with each other and communication is inevitable and it is either verbal or non-verbal and it can be effective or ineffective and it important that communication is effective or else you as an individual will not be able to build relationships and maintain them for a long time. The essay will talk about my strengths and limitations in a dyadic conversation between my friend and me. I will be focussing on myself in the conversation. The essay will also cover the communication concepts and basics.   Strength (Effective Communication) There are two types of ways to communicate, effectively and ineffectively, the type of communication that will be discussed in the paragraph is effective communication.

    Read More

  • Starbucks Leadership Analysis

    2055 Words  | 9 Pages

    The importance of communication can never be over-emphasized as it is the ‘lifeblood’ of all organizations. It is of vital importance to the well being of a state, a business enterprise, a religion and other social or cultural identities including the family. The success of a business enterprise is directly proportional to the level of communication maintained by

    Read More

  • Strengths And Weaknesses Of Written Communication

    1553 Words  | 7 Pages

    Communication can be split into different categories, namely • Verbal communication • Non- verbal communication • Written communication Effective communication involves minimising potential misunderstanding and overcome any barriers in the communication process. We make use of multiple communication channels , for example face to face conversations, telephone calls, text messages, emails, brochures etc. Choosing an appropriate communication channel is vital for effective communication, as each channel has different strengths and weaknesses. Written communication is always useful as a way of recording what has been said.

    Read More

  • Reflective Journal: Business Communication

    2612 Words  | 11 Pages

    PSB Academic Chen Zongbin 4655679 Reflective journal Communication flow are affected by three factors, individual, organization, culture. In the business communication, these three factors are described as interpersonal communication, intercultural communication and organizational communication. By handling problems that bring by these factors, the communication within the group will be more efficiency. In a group working, an effective communication can help us have a better understanding of others’ opinions, this is the fountainhead of productivity and efficiency.

    Read More

  • Effective Communication In The Workplace Essay

    861 Words  | 4 Pages

    M.W. Cummin describes the word communication “process of conveying message (fact, ideas, attitudes and opinions) from one person to another so that they are understood”. [1] Communication in business: For businesses to be successful it is very important that communication must be effective. Effective communication

    Read More

  • Reflection On Communication Management

    995 Words  | 4 Pages

    With an array of new challenges and responsibilities to tackle, inexperienced managers often need suitable training to understand their roles and responsibilities. This course will train managers in critical skills required for planning, supervising, and communicating effectively. For a manager to reach out to the employees efficiently, it is vital to be aware of the various channels of communication. This course will guide you through the various barriers to effective communication and suggest solutions to overcome them.

    Read More

More about Literature Review On Internal Communication

Open Document