Lowe's Case Analysis

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Lowe’s continually receives awards for customer service and leads the industry with knowledgeable employees that focus on taking care of the customers needs. 2. Financial Highlights As you can see from the chart below Lowe’s has been able to have sustainable growth over the last five years. They have grown their total Revenue in 2010 which was $48.8 billion dollars to over $56 billion dollars in 2014. This growth has been contributed to three main focuses over the last five years; enhanced sales and operations planning, building their customer experience design capabilities, and improving their relevance to the professional contractor as a customer. Net earnings increased 18.0% to $2.7 billion during fiscal year 2014, Net sales for 2014
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