Training And Development Case Study

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QUESTION NO:1
In the light of literature above, critically evaluate how T&D activities link with career progression at M&S?
ANSWER:
Training and development activity prove very beneficial for the organization as it helps the employees to work more effectively & efficiently in the same working conditions by this the employees will become more competent in meeting their future objective & to fulfill their ambition training and development will not only prove beneficial for the organization but for the employees as well because their skills will enhance & they have a defined career path.
Training and Development activities linked with career progression by Mark and Spencer are as follows
• Training and development helps in achieving competencies …show more content…

Other practice is known as coaching it is a practice which increases person skills in this the persons is given the feedback about their strength and how they can develop or what need more development this practice helps in building the confidence in the employee. Last practice is off the job training; training that s given outside the workplace like intranet, workbooks, and workshops seminars helps employees for learning different skills and afterward getting feedback on it through staff …show more content…

QUESTION NO: 3
Comment on M&S business strategy. Do you think that T&D activities are in line with its business strategy? If yes, please explain how?
ANSWER:
Mark &Spencer for achieving its goals and for making their performance more effective they are following three business strategies which have been shown in the table :
Building up value for the products This strategy focuses on bringing up new skills and techniques in a urge of adding value to the product.
To invest in the environment This means making the environment of the stores a pleasant one in order to achieving higher of the sales which means higher productivity
Good customer service It focuses on providing good customer service it is one of the mark &Spencer important priority they are making it possible by providing improved skills ,good communications etc. which will directly leads to good customer services.

Here training and development activities are line with that of business strategies because these strategies are drive for achieving competencies, technical skills .these strategies help the employees in achieving their goals and objectives necessary for performing business

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