ipl-logo

Mcd In The Hospitality Industry Case Study

1485 Words6 Pages

2.4.2 Benefit of MCD in Hospitality Industry As of the author mentioned in the previous chapters MCD would help a company successfully to drive and stand tight in the global market. But what benefit could MCD that brings to an establishment?

1/ Diverse Management As of the employees in a company own the diverse cultural background, he/she may bring the unique culture, working skills or knowledge to the working team. By combining different diverse knowledge together, in order to strengthening the team sprit, increase the productivity and responsiveness for the team to absorb the changing condition. Moreover, diverse employee also can complement each other’s in the team due unique strengths and weaknesses are derived from the culture in addition …show more content…

Last but not least, it still has loads of benefits which authors haven’t bring due the limitation of this report. 2.4.3 Challenges of MCD in Hospitality Industry Obviously, diversity management could brings a lot of benefit that which can help an establishment drive more effectively and stand straight in the global market, however, there’s no perfect in the world, and the author would like to share some challenges that MCD would bring to an establishment. 1/ Communication Issue
Diversity can enhance the communication to specific customer groups that from different country effectively (David, 2014 c), However, a company with a huge diversity area, it also encounter the problem, employee may have the misunderstanding when communicate with each other due to the different cultural background and nationality (Frances, Tom, Niamh and Adrian. 2007 b) (Devine et al. 2006). Workplace conflict also a very serious issues that in diversity communication issue. Conflict arise when both sides of people are holding different opinions or disagreement in certain situations, two related dynamics are prejudices and stereotypes (Frances, Tom, Niamh and Adrian. 2007 c), A prejudice is a preconceived judgment, opinion, or assumption about an issue, behaviour, or group of people (Roosevelt Thomas, …show more content…

From the literature review, the author has been defined the meaning of “Culture” and “Culture Diversity” in order to make those terms more easy to understand. Nerveless, analyzed the importance of MCD in hospitality industry has been done and shows the importance level for a globalize establishment. Moreover, benefits and challenges of MCD in hospitality industry has been provided by the author after researching, and readers would have deeply knowledge about the diversity in hospitality industry; apart from that, the diverse strategy that have been chosen by the author, which is Training, and proven that the strategy would be helpful for enhancing the diversity workforce. After reading this research essay, the author hopefully the readers would have a better understanding on this

Show More
Related

  • Examples Of Misunderstandings In To Kill A Mockingbird

    1028 Words  | 5 Pages

    Even in a society that, overall, is diverse, people with similar ideas and experiences tend to congregate in small groups, where they are comfortable. It is much easier to remain in homogenous groups, among those who understand each other. When different groups combine, many different life experiences and points of view will be present and will potentially clash. Misunderstanding is bound to occur in some form when individuals of different backgrounds interact. When misunderstandings occur, people tend to respond with violence, fear, or stereotyping.

    Read More

  • Impact Of Diversity In The Workplace

    1568 Words  | 7 Pages

    The ways in which diversity can impact on work and work relationships: Cultural diversity can affect the workplace in numerous ways. Negative impacts can include miscommunication, creation of barriers, and dysfunctional adaptation behaviors. Positive impacts can include building a sound knowledge base fellow colleagues, which can make for smoother integration of the organization into foreign cultures. Many organizations have recognized that the workforce is changing and they are working to create a work environment in which diversity and difference are valued and in which employees can work to their fullest. They are dealing with the problems that arise when people in the workplace communicate.

    Read More

  • How Does Diversity Affect Your Work Relationship

    1111 Words  | 5 Pages

    - Ways in which diversity can impact on work and work relationships - The similarities and differences that exist between you and your work community may have an impact on your work. Everyone around you will have similarities and differences, there is a reason we are all individual people, we are all different and have something different to offer. Culture plays an important part in shaping a person’s behaviour. Cultural values and beliefs provide a framework for people to make assumptions about and respond to their situations and or circumstances. Culture also strongly influences perceptions and expectations.

    Read More

  • Diversity In Hiring Case Study

    1027 Words  | 5 Pages

    In today’s era managers are challenged daily with disputes like ethics, diversity, working in teams, privacy, sexual harassment, and handling differences. Furthermore, these issues are discussed because they are constantly the debatable topics in the workplace. More importantly, handling differences and diversity is the current situations in the workplace. Moreover, a few managerial concepts must be considered, including selection methods, training and development, performance appraisal, and diversity management.

    Read More

  • Starbucks Diversity Case Study

    755 Words  | 4 Pages

    The organization I work for, Starbucks is highly diversified. In my opinion, Starbucks successfully employs each of the seven diversity components: “authentic leadership commitment, clear organizational communication, inclusive recruitment practices, long-term retention strategies, incorporating diversity into main work of the organization, diversity management metrics, and expansive external relationships” (Cañas, Sondak 2014). With that being said, Starbucks could improve by incorporating diversity into main work of the organization. One way Starbucks proves their commitment to diversity is authentic by holding a diverse board of directors. Of the seven board members, three are women and one of these women is of an African descent.

    Read More

  • Pros And Cons Of Harley Davidson

    962 Words  | 4 Pages

    UMESH MISRA MKT 6301 HARLEY DAVIDSON 1. A description of what you believe to be the key issue(s)/challenge(s) facing this organisation and justification. Marketing issues/challenges: • One of the marketing issues faced by Harley Davidson was, should they continue to sponsor posse rider or not. Crafting Posse ride in such a way that the company can capitalize on its success and its profit making potential.

    Read More

  • Essay On Conflict Resolution In The Workplace

    1284 Words  | 6 Pages

    Conflict resolution happens often in the workplace that can either drive or disturb employees, supervisors, a team, and an entire organization. When supervisors allow conflict resolution to fester without taking immediate action, it can lead the organization into an unhealthy environment. In this paper, the topic for discussion will analyze various strategies that can be utilized to control and manage conflict resolution in the workplace, and the role of the supervisor during conflict resolution situations. In addition, a discussion will include how the workplace and its customers are impacted by a diverse workforce. Conflict Resolution Conflict in the workplace is inevitable, especially in a diverse workforce where employees possess different approaches to his or her job and come from various backgrounds, who share a common work space within an organization (SHRM, 2015).

    Read More

  • Mcdonald's Core Competencies Analysis

    4002 Words  | 17 Pages

    McDonald’s mainly located in city centre, airports theme parks etc. This will attract a lot of consumer during peak hours. Lastly, core competency of McDonald’s is franchising. With franchising, McDonald’s can get the brands to international and national markets, franchising is the best tool which increase the rapid business

    Read More

  • The Importance Of Workforce Diversity In The Workplace

    1405 Words  | 6 Pages

    Key works: workforce diversity, contract workers, employees, diversity, divergent attitude, human resource management, international employees, consumers, consumer behavior, empathic marketing 1.2 Thesis Statement Diversity in the workforce provides unique employment opportunity and benefit, strengthen organizational outcome and further provides a platform to Exchange culture and lifestyle. On the other hand diversity workforce challenges increased in cost of training requires HRM careful employee’s selection and increased conflict due to demographic differentiation. 2 Part

    Read More

  • The Importance Of Diversity Management

    972 Words  | 4 Pages

    INTRODUCTION This assignment will focus on explaining the importance of diversity management, challenges of management diversity, give strategies and implementation of management diversity in the workplace. A diverse workforce is a reflection of a changing world and marketplace. Diverse work teams bring high value to organizations. Respecting individual differences will benefit the workplace by creating a competitive edge and increasing work productivity.

    Read More

  • Assignment On Diversity Management

    1107 Words  | 5 Pages

    Successful strategies link diversity progress directly to business results. (www.diversityinc.com/diversity-management) Diversity in the workplace means bringing together people of different ethnic backgrounds, religions and age groups into a cohesive and productive unit. Advances in communication technology, such as the Internet and cellular phones, have made the marketplace a more global concept. In order to survive, a company needs to be able to manage and utilize its diverse workplace effectively. Managing diversity in the workplace should be a part of the culture of the entire organization As a group we discussed diversity management and realized that the world is a big place and there will always be diversity.

    Read More

  • Employee Discrimination Case Study

    954 Words  | 4 Pages

    Diversity management can defined as an activity that recruits diverse employees such as women and minorities into the workforce and it’s also can increase the competitive advantage of the organization. (Stone 2013). By applying diversity management, a more productive environment will be created so everyone would have a feeling of they are being valued and their talents are being fully used resulting in their organisational goals are achieved.. (Kandola and Fullerton 1994, p. 56). Equality legislation helps the employers to know better on how to recruit and treat their employee fairly and also helps to promote diversity in the workplace. (Nibusinessinfo n.d).

    Read More

  • Strategic Management Case Study: Mcdonald's Corporation

    3370 Words  | 14 Pages

    The diagram above shown the CPM of McDonald’s and its competitor, KFC and Burger King; indicates McDonald’s is in a strong strategic position than its competitor. Some of the reasons McDonald’s is successful and has high market is due to it strong brand name recognition, a strong customer loyalty, and its global expansion. Furthermore, McDonald’s is also invested a large sum of money in advertising and very well known toward it charity program through Ronald McDonald’s House. Nevertheless, there are areas in which the organization can improve.

    Read More

  • Case Study: Human Resource Planning, Staffing, And Selection

    1116 Words  | 5 Pages

    They also have acquired a human capital advantage by hiring and retaining quality talent. McDonald’s seems to be committed to proactive staffing because they are constantly training and looking within their organization to fill desired positions. By hiring from within, offering continuous training, and excellent customer service, McDonald’s has become a leader in the restaurant industry and demonstrates a sustained growth. Question 3 - What are some of the possible talent-related threats that could eat away at McDonald’s competitive advantage? Would higher turnover or a tight labor market in which is it difficult to find talented people be a problem?

    Read More

  • Cultural Diversity Report

    1574 Words  | 7 Pages

    1- Introduction This report will state and elaborate the idea and the concept of culture, cultural diversity as well as handling with cultural diversity in an organization. It will clarify and explain the advantages as well as disadvantages for a company having employees of different cultural backgrounds. Likewise, it will also explain significance of dealing with different cultures, influence of culture over the workers and style of management. Similarly, it will also discuss significance of cultural training and cultural diversity implications in managing an organization.

    Read More

More about Mcd In The Hospitality Industry Case Study

Open Document