Management: S Case Analysis Of Schlumberger's Supply Chain Management

804 Words4 Pages
Schlumberger has developed a global footprint and reputation of excellence through economies of scale and organizational structure that is best suited to a highly complex and mobile industry. Schlumberger manages the technology development, product centers, logistics, global shared services, and human resources under one strategy to provide geo markets with consistent and accessible resources to extract fossil fuels. Their successful supply chain management operations allow Schlumberger to reach isolated work sites around the world and have access to technology and tools necessary once they arrive. Technology development A key point in Schlumberger’s case that supports every facet of their supply chain management and operations is technology.…show more content…
Additionally, they are firm believers in cross-functional training, “Schlumberger challenges people with high potential to learn the entire business… by the time they are in senior management, these people have been in every role and understand every region and every operation.” (Cohen & Roussel, 2013, p 240-241). There is nothing better than having senior managers who understand the struggles of fieldwork, the limitations of finance and the constraints of human resources. By understanding the entire business management can understand the secondary and tertiary effects of a decision. “Schlumberger supplies the intellectual know-how, technology, information solutions and integrated project management needed … to cover the entire life cycle of its customers’ oil and gas reserves,” then puts employees in place by obtaining visas and work permits for 10,000 employees worldwide, (Cohen & Roussel, 2013, p.…show more content…
“While Schlumberger’s services and technologies are important, its people are the key reason for the company’s success. (Cohen & Roussel, p 239). “Schlumberger is number one because, thanks to its people and technology, it provides the widest range of services, the broadest geographical reach, and the strongest focus on execution.” (Cohen & Roussel, p 232). Schlumberger accomplishes best in class status by managing technology development, product centers, logistics, global shared services, and human resources under one strategy they provide to each market, called “geo markets” with consistent and accessible resources to extract fossil fuels. One of the biggest challenge’s the oil industry faces is getting “the right people, equipment and infrastructure in place” to ensure a timing and efficient process. Schlumberger conducts “readiness assessments…consisting of procurement, logistics, human resources and facilities.” (Cohen and Roussel, 2013, p. 234). The key here is that the firm is structured in a way to ensure that the customer is receiving the same, uniform product across the globe. One customer noted, “There are no barriers, we just pick up the phone and call. When we go into a new country, it’s the same structure as on the other side of the world.” (Cohen and Roussel, 2013, p. 237). This is accomplished through the global shared

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