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Managerial Review Paper

1986 Words8 Pages

PART 1 (50%)

I am the store manager for Footlocker in the Downtown Toronto store and am responsible for managing 50 employees.

a)
As the store manager, I would use a variety of appraisal methods and performance criteria to evaluate my employee’s performances.

Firstly, a self-appraisal is crucial to an employee understanding his/her strengths and weaknesses. Using a self-assessment would allow the employee to identify where they perform well, and where they need some improvement. This can help them to set goals which are crucial to success. Moreover, through managerial reviews, I can provide additional feedback by highlighting the areas where they can improve and where they have done well in more depth. Furthermore, as the store manager, …show more content…

As an example, if an employee excels in customer service, they may be seen as excelling in customer service, and other areas which contribute to sales, even if they do not. At Footlocker, this same situation could occur, which is why it is crucial to collect data from customer and peer reviews in separate areas in order to avoid having my overall impression of the employee influence ratings in each of the areas. This way, I can accurately pin-point the employee’s weaknesses and …show more content…

For example, if many employees struggle with product knowledge, I can use that as an indicator to include more training on that specific category. Additionally, expectations can be made for employees through the data collected within the performance appraisals.

d)
In order to make sure that employees are properly compensated for their work and are recognized for it, I would use not only performance-based pay, but also non-monetary benefits for exceptional performance. By providing a commission-based pay structure for employees, it can provide incentives for employees to make more sales; however, it can result in employees being pushy with sales, and the creation of a cutthroat work environment. Thus, bonuses can be in place for employees who meet their goals/performance indicators, which will contribute to an overall success of the store.

In addition, providing rewards to employees who demonstrate great work ethic and superb performance, Foot Locker can provide non-monetary rewards such as recognition through something like employee of the month, opportunities to grow within the company, more flexible work hours, more vacation time, extended medical and dental places,

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